Base8

SEO Marketing

• Manage SEO activities across multiple websites
• Conduct keyword research, competitor analysis, market research and search intent analysis
• Identify SEO opportunities aligned with TOFU and MOFU lead generation strategies
• Improve rankings, organic traffic, indexing and overall site health
• Optimize website content and structure for AI search engines, LLM visibility, and modern search discovery platforms with knowledge of programmatic CRO and AI search optimization.
• Build and optimize AI-assisted SEO workflows and automation systems
• Use tools like ChatGPT, Claude, Semrush, GA4, GSC, SurferSEO, etc.
• Support content strategy through audience research, competitor insights and funnel-based SEO planning
• Manage WordPress websites, blog publishing, plugins, redirects and on-page optimization
• Collaborate with content, design and development teams
• Managed SEO campaigns for US-based clients/companies, understanding US search behavior, audience targeting, and content localization.

Senior SEO, Growth Operations Specialist

Manager

• Manage service desk team members and their overall daily activities.
• Manage the dispatch process of service requests to ensure full utilization of resources.
• Manage the dispatch process of field technicians to ensure full utilization of resources.
• Improve usage of Support resources and increase the productivity of the team.
• Communicate with all parties in a constructive manner to guarantee customer expectations are met.
• Maintain awareness of all outstanding customer pre-and post-delivery issues and provide status to clients as necessary.
• Perform customer follow-up to verify final resolution and determine satisfaction level.
• Interface with appropriate technical personnel for customer problems that cannot be resolved effectively.
• Provide accurate reports and metrics to company management on the status of delivering Service Level Agreements across all clients.
• Understand overall service desk objectives , as well as the role and function of each team member.
• Manage the development of the team by ensuring that daily tasks and activities are in line with their career interests.
• Assist the service desk team in design and development tasks.
• Ensuring that risks are identified , communicated, and mitigated and that services and projects are delivered successfully through to production.

Senior SEO, Growth Operations Specialist

Service Desk Manager – US Focused