
Network Detection and Response Support Specialist
Bart & Associates, Inc.
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Provide operational support and maintenance for OpenText NDR platforms, ensuring high availability and performance
- Monitor, analyze, and investigate network traffic for potential security threats and anomalies
- Capture, analyze, and interpret PCAP (packet capture) data to support incident response and forensic investigations
- Troubleshoot system, network, and application issues across Linux-based environments
- Integrate NDR solutions with SIEM and SOAR platforms to enhance detection and automated response capabilities
- Tune detection rules and alerts to reduce false positives and improve threat visibility
- Collaborate with cybersecurity teams to support incident response, threat hunting, and vulnerability management efforts
- Maintain documentation for system configurations, processes, and standard operating procedures
- Support system upgrades, patches, and performance optimization activities
- Provide technical support and guidance to internal stakeholders and end users
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or related field (or equivalent experience)
- 3+ years of experience supporting Network Detection and Response (NDR) or network security tools
- 3+ years of experience supporting Network Detection and Response (NDR) or network security tools
- Hands-on experience with OpenText NDR or similar NDR technologies
- Strong experience working in Linux environments (administration, troubleshooting, scripting basics)
- Solid understanding of networking concepts (TCP/IP, DNS, HTTP/S, routing, switching)
- Experience analyzing PCAP data using tools such as Wireshark or tcpdump
- Familiarity with SIEM platforms (e.g., Splunk, IBM QRadar, Microsoft Sentinel)
- Exposure to SOAR tools for automation and orchestration
- Strong troubleshooting, analytical, and problem-solving skills
- US citizenship and the ability to obtain a security clearance
Benefits
- B&A is proud to offer three robust individual and family medical plans including a Health Savings Account (HSA) option as well as two tiers of dental coverage
- vision, life & AD&D, disability, accident, hospital indemnity, and critical illness insurance
- paid time off
- B&A sponsored trainings and certifications
- pet insurance benefits
- commuter transit benefits
- free subscription to a virtual exercise platform (NEOU)
- The B&A Cares program: 30/60/90-day wellness check ins, personal development, financial management, and stress management seminars, and more
- A formal mentorship program
- Job shadowing and cross training opportunities
- Brand Ambassador program
- Employee Assistance Program (EAP) - Access to various support resources to include counseling, legal guidance, financial planning, and more
- Monthly teambuilding events
- B&A Annual Wellness Challenges: #StepWithB&A, #WalkDuringLunchWithB&A, #VolunteeringWithB&A, #ExerciseDuringLunchWithB&A, and more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
OpenText NDRnetwork security toolsLinux administrationPCAP analysisnetworking conceptsWiresharktcpdumpSIEM platformsSOAR toolsscripting
Soft Skills
troubleshootinganalytical skillsproblem-solvingcollaborationcommunication