Key Account, Project Coordination Assistant

BARE International

Project coordination assistant supporting BARE International’s mystery shopping and customer research programs in Singapore. Coordinating evaluators, client updates, scheduling, reporting, and operational delivery in a hybrid environment.

Posted 8/7/2026full-timeSingapore • 🇸🇬 SingaporeMid-LevelSenior💰 SGD 1,800 - SGD 2,500 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project coordination and customer service skills, with proficiency in managing evaluators and ensuring timely project completion. Capable of effective communication and recruitment through local networks, with a focus on client support and administrative tasks.

Highest-signal resume keywords

Project CoordinationCustomer ServiceRecruitmentMS Office ProficiencyBilingual Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project SupportMarket ResearchMystery ShoppingFieldwork CoordinationAdministrative Tasks

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationCan-Do AttitudeProblem-SolvingTimely Follow-Up

Tools & Technologies

MS OutlookMS WordMS ExcelMS PowerPoint

Certifications & Qualifications

Tertiary QualificationNitecHigher NitecDiploma

Industry Keywords

Client SupportEvaluator ManagementCommunity NetworksCustomer ResearchSingapore Networks

Tech Stack

Tools & technologies

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About the role

Key responsibilities & impact

Support the Key Account Manager in coordinating mystery shopping and customer research projects from scheduling through completion
Ensure assigned projects and evaluations are completed accurately, on time, and in line with client requirements
Take charge of administrative tasks related to projects
Post evaluations on the job board and follow the weekly project calendar
Coordinate assignment and scheduling of evaluations with suitable evaluators
Assign shops to appropriate evaluators
Communicate with evaluators by email or calls to confirm assignments, resolve queries, and support project completion
Coordinate with the Quality Control team to help resolve disputed reports
Assist the Key Account Manager with client coordination and updates
Respond to client requests and updates within one business day, or escalate when additional input is required
Follow up proactively and promptly on client issues
Recruit evaluators in Singapore through online platforms, community networks, referrals, and other suitable channels
Manage evaluators and respond to their queries in a timely manner
Brief, train, and engage evaluators
Participate in team and company meetings
Support ad-hoc reporting tasks

Requirements

What you’ll need

Minimum tertiary qualification, such as Nitec, Higher Nitec, diploma, or equivalent
Fresh graduates are welcome to apply
Internship, coordination, customer service, administrative, or project support experience is welcome
Prior exposure to project coordination, customer service, market research, mystery shopping, fieldwork coordination, recruitment, or client support is an advantage
Proficient with MS Office, especially Outlook, Word, Excel, and PowerPoint
Internet-savvy
Excellent written and verbal proficiency in English
Fluency in English is required
Proficiency in Mandarin, Malay, Tamil, or another local language is an advantage
Demonstrate responsible, ethical, and honest behavior
Ability to react quickly and appropriately to problems
Ability to follow up promptly
Can-do attitude
Ability to recruit evaluators through relevant Singapore networks

Benefits

Comp & perks

Flexible work hours
Opportunity to work with an international company
Employee Recognition
Work-from-home arrangements
Growth opportunities
Gain exposure to regional and global clients
Build practical experience in project coordination, evaluator management, client communication, and operations
Close-knit work environment
Opportunity to gain global entrepreneurial exposure