Mobility Engineer

Barcoding, Inc.

Mobility Engineer at DecisionPoint Technologies responsible for documenting and deploying mobile solutions. Engaging in pre- and post-sales processes with excellent customer service skills.

Posted 6/12/2026full-timeRemote • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $55,000 - $70,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible for gathering hardware, software, and service requirements from new and existing customers to design and document mobile solutions.
Work directly with the sales team to provide technical guidance and solution structure.
Develop and document efficient and accurate deployment processes.
Develop and document efficient and accurate support processes.
Training others in deployment processes, troubleshooting, and diagnosing problems.
Assist in the deployment and configuration of customer orders.
Maintain knowledge of existing or future processes of the organization and customers.
Provide queue management for all inbound requests and work them as appropriate.
Monitor and maintain customer SLAs, while maintaining quality.
Become proficient in the tools required to support customer environments and requests.
Part of an on-call support rotation (after hours/weekends).

Requirements

What you’ll need

Experience in customer service and troubleshooting (4-7 years’ experience)

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Barcoding, Inc. Website LinkedIn All Job Openings 51 - 200 employees Founded 1998 🚗 Transport 🏢 Enterprise ☁️ SaaS 💰 Seed Round on 2012-12 Transport
Enterprise
SaaS Barcoding, Inc. is a leader in the field of automated data capture and mobility solutions, focusing on developing comprehensive strategies to enhance supply chain performance. With expertise in industries such as distribution, manufacturing, retail, and transportation, Barcoding, Inc. leverages technology partnerships and a Process-People-Technology (PPT) philosophy to deliver tailored solutions for its customers. The company offers services like enterprise implementation, mobile device management, and managed mobility services, along with a strong focus on RFID and IoT infrastructure. Through holistic data capture solutions, Barcoding, Inc. aims to improve operational efficiency and customer satisfaction, paving the way for smarter supply chains. Mobility Engineer Job not on LinkedIn 🔥 5 minutes ago 🌲 North Carolina – Remote 💵 $55k - $70k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 👷🏻‍♀️ Engineer Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Responsible for gathering hardware, software, and service requirements from new and existing customers to design and document mobile solutions.
Work directly with the sales team to provide technical guidance and solution structure.
Develop and document efficient and accurate deployment processes.
Develop and document efficient and accurate support processes.
Training others in deployment processes, troubleshooting, and diagnosing problems.
Assist in the deployment and configuration of customer orders.
Maintain knowledge of existing or future processes of the organization and customers.
Provide queue management for all inbound requests and work them as appropriate.
Monitor and maintain customer SLAs, while maintaining quality.
Become proficient in the tools required to support customer environments and requests.
Part of an on-call support rotation (after hours/weekends). 🎯 Requirements
Experience in customer service and troubleshooting (4-7 years’ experience) Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Senior Engineer, Data Services – MSI 🔥 2 hours ago MSI 1001 - 5000 🔧 Hardware 🎮 Gaming 🤖 Artificial Intelligence Website LinkedIn All Job Openings Senior Software Engineer responsible for developing applications and data services at MSI, a leading MGA. Collaborate with cross-functional teams and lead architectural discussions on critical systems. 🇺🇸 United States – Remote ⏰ Full Time 🟠 Senior 👷🏻‍♀️ Engineer 🦅 H1B Visa Sponsor ASP.NET AWS Azure Cloud Distributed Systems JavaScript jQuery MySQL PHP Postgres SQL Vault .NET Senior Engineer, Data Services – MSI 🔥 2 hours ago The Baldwin Group 1001 - 5000 💸 Finance 🤝 B2B Website LinkedIn All Job Openings Senior Software Engineer designing and maintaining applications across .NET/C# and data services for MSI. Collaborating on Agile teams to deliver maintainable and tested solutions. 🇺🇸 United States – Remote 💰 $170M Post IPO debt on 2023-10 ⏰ Full Time 🟠 Senior 👷🏻‍♀️ Engineer ASP.NET AWS Azure Cloud Distributed Systems JavaScript jQuery MySQL PHP Postgres SQL Vault .NET Lead Protection and Control Engineer 🔥 5 hours ago Switzerland Global Enterprise 51 - 200 🤝 B2B 🛍️ eCommerce Website LinkedIn All Job Openings Lead Protection & Control Engineer focusing on protection schemes for T&D substations at GE Vernova. Design, coordinate, and oversee technical aspects of projects while ensuring safety and quality. 🇺🇸 United States – Remote 💵 $105.3k - $155.3k / year ⏰ Full Time 🟠 Senior 👷🏻‍♀️ Engineer Cyber Security EPC Physical Substation Engineer 🔥 6 hours ago Leidos 10,000+ employees 🔒 Cybersecurity 🔬 Science Website LinkedIn All Job Openings Physical Substation Engineer designing utility transmission and distribution substations for EPC projects. Involves developing design packages, performing calculations, and coordinating with multiple engineering disciplines. 🇺🇸 United States – Remote 💵 $87.1k - $157.4k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 👷🏻‍♀️ Engineer 🦅 H1B Visa Sponsor Associate Engineer 🔥 8 hours ago Presidio 1001 - 5000 🤝 B2B 🤖 Artificial Intelligence 🔒 Cybersecurity Website LinkedIn All Job Openings Associate Engineer at Presidio developing scalable software solutions for enterprise clients. Collaborate with cross-functional teams and implement engineering best practices to drive innovation. 🇺🇸 United States – Remote 💵 $80.6k - $100k / year 💰 Private equity on 2011-05 ⏰ Full Time 🟢 Junior 🟡 Mid-level 👷🏻‍♀️ Engineer 🦅 H1B Visa Sponsor Angular AWS Azure Cassandra Cloud Docker ElasticSearch Gradle Java JavaScript MongoDB MySQL Node.js NoSQL Open Source Postgres Python React Spring View More Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

deployment processessupport processestroubleshootingdiagnosing problemscustomer order configuration

Soft Skills

customer servicetechnical guidancetrainingqueue managementmonitoring