Presales Team Manager
Barco
full-time
Posted on:
Location Type: Office
Location: Duluth • United States
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Tech Stack
About the role
- Lead, mentor and develop a team of 5+ or more Pre-sales / Solutions Engineers
- Set clear performance expectations and KPI’s, measuring performance
- Ensure consistent well trained scalable engagement across the partners and end user customers
- Act as an escalation point for complex technical, clinical and integration discussions
- Partner (co-pilot) with sales leadership to align technical resources to shorten sales cycles focused on pipeline priorities
- Partner with sales, product, and customers to understand solution needs and technical requirements
- Support integration of Barco solutions with end user’s systems using healthcare standards and other interoperability protocols.
- Support key deals through discovery, solutions design, demos, clinical workflows, and proof-of-concepts
- Drive standardization of demos, scripts, technical messaging, teaching sales and engineering how to present value messaging
- Design end to end solution architecture that aligns with technical products capabilities and product features.
- Serve as the technical lead during pre-sales engagements including discovery, demos, and proof of concepts.
- Serve as a technical advisor during RFPs, vendor evaluations, and enterprise technology assessments.
- Evaluate existing customer environments and recommend integrations
- Support solutions deployment and handoff to implement or customer success teams
Requirements
- Bachelors Degree in Computer Science and engineering related field equivalence
- 5+ year experience in solutions architecture, product implementation and technical support of end users, Biomedical engineering
- Experience in the Enterprise Medical Imaging, healthcare IT, Digital Pathology, Digital Surgery
- Strong understanding of clinical workflows, hospital systems and enterprise imaging
- Strong understanding of cloud platforms (AWS, AZURE, GCP, API’s and system integrations
- Experience translating business requirements into technical solutions
- Excellent communication skills with both technical and non technical audiences in the Healthcare field
- Background in SaaS, data platforms and enterprise software
- Experience working with pre-sales or customer facing teams
- Sales cycles are accelerated through strong technical alignment
- Ability to manage team of 5-10 field based technical support engineers
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
solutions architectureproduct implementationtechnical supportcloud platformsAPIsystem integrationsclinical workflowsenterprise imagingSaaSdata platforms
Soft Skills
leadershipmentoringcommunicationteam managementperformance measurementtechnical advisingcollaborationproblem-solvingcustomer engagementpresentation skills
Certifications
Bachelor's Degree in Computer ScienceBiomedical engineering