Working Student – Customer Success Manager
BarBrain
part-time
Posted on:
Location Type: Hybrid
Location: Munich • Germany
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Job Level
About the role
- You guide new customers through onboarding, respond to support requests, and ensure they successfully get started with BarBrain.
- You assist with creating customer products and organize inventory areas so our users can start right away.
- You help improve internal processes and independently carry out small projects.
- You work closely with Operations and Sales to make sure everything runs smoothly behind the scenes.
Requirements
- Enrolled student (Bachelor's or Master's) — field of study flexible
- Willingness to take on responsibility and contribute to a growing SaaS startup
- Structured working style and quick comprehension
- Confident with digital tools (e.g., Google Sheets, CRM systems)
- Communicative, service-oriented, and reliable
- Advantageous: first experience in Customer Success, hospitality, or startups
Benefits
- Modern office in the heart of Munich
- Mobile work & home office — student-friendly and flexible
- Top equipment (Apple devices included)
- Wellpass membership — access to 4,000+ fitness studios
- Corporate benefits with many brand discounts
- Understanding of exam periods and university obligations
- Option for permanent hire after graduation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
willingness to take on responsibilitystructured working stylequick comprehensioncommunicativeservice-orientedreliable