Patient Financial Services Representative

Banner Health

Part-time Patient Financial Services Representative handling registration, insurance verification, and collections for Banner Health outpatient rehabilitation clinics. Supporting patient financial counseling and reimbursement accuracy in Greeley.

Posted 8/14/2026part-timeGreeley • Colorado • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient financial services, including insurance eligibility checks, payment collections, and financial counseling. Proficient in managing multiple tasks in a fast-paced environment while maintaining accurate patient information and communication with various stakeholders.

Highest-signal resume keywords

Patient Financial ServicesInsurance Eligibility ChecksCash Collections ExperienceStrong Communication SkillsBanner Systems Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Insurance VerificationPayment CollectionData EntryFinancial CounselingPre-registration ProcessesAuthorization VerificationPatient SchedulingDocumentation ManagementMulti-taskingIndependent Decision Making

Soft Skills

Interpersonal SkillsOral CommunicationWritten CommunicationSound JudgmentProblem Solving

Tools & Technologies

A/D/T SystemOffice SoftwareWord Processing SoftwareSpreadsheet SoftwareDatabase Software

Certifications & Qualifications

High School Diploma/GEDArizona Fingerprint Clearance Card

Industry Keywords

Patient PaymentsFinancial Assistance ProgramsMedicaid ApplicationsBilling DepartmentsHealth Information Management

About the role

Key responsibilities & impact

Run insurance eligibility and benefits checks to determine amounts due
Collect patient payments and meet collection targets
Check patients in and out and schedule appointments
Conduct pre-registration and registration processes
Obtain authorizations, submit notifications, and verify authorizations for services
Verify patient demographics and accurately enter information into the A/D/T system
Obtain required insurance information, consents, and documentation
Provide financial counseling to patients and families when appropriate
Assist patients with Medicaid and financial assistance program applications
Liaise with patients, billing departments, vendors, physician offices, and payors
Communicate with physicians, clinical and hospital staff, nursing, and Health Information Management Services
Complete daily assignments and work lists, maintain productivity logs, and enter information accurately
Perform additional patient and financial services tasks, including transporting patients, precepting new hires, recapping or posting daily deposits
Work independently under regular supervision in a fast-paced, high-volume environment
Resolve patient concerns and outstanding account issues while supporting reimbursement and service excellence

Requirements

What you’ll need

High school diploma/GED or equivalent working knowledge
Knowledge of patient financial services, financial or collecting services, or insurance industry processes normally acquired over one or more years of work experience
Ability to manage multiple tasks simultaneously with minimal supervision and work independently
Strong interpersonal, oral, and written communication skills
Strong knowledge of common office software, word processing, spreadsheet, and database software
Ability to retain changing payor information and knowledge
Ability to make independent decisions and use sound judgment
Completion of post-offer Occupational Health physical assessment, drug screen, and background check, including employment, criminal, and education checks
Arizona Fingerprint Clearance Card required at hire only for employees working at Banner Behavioral Health Hospital
Previous cash collections experience preferred
Experience with Banner systems and processes preferred
Additional related education and/or experience preferred

Benefits

Comp & perks

Competitive wages
Paid orientation
Flexible Schedules (select positions)
Fewer Shifts Cancelled
Weekly pay
403(b) Pre-tax retirement
Employee Assistance Program
Employee wellness program
Discount Entertainment tickets
Restaurant/Shopping discounts
Auto Purchase Plan
Eligibility to apply as an internal applicant to regular Banner Health opportunities
No weekends or holidays
Registry/Per Diem positions require no guaranteed hours and offer no medical benefits package