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Risk Program Manager
Banner HealthRisk Program Manager overseeing risk management operations from Banner Medical Center to improve patient safety. Collaborating with healthcare teams, managing risk data, and fostering professional development.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in risk management, including risk assessment, data analysis, and compliance with healthcare regulations. Proficient in developing and implementing risk management plans while promoting patient safety and quality of care.
Highest-signal resume keywords
Risk ManagementRisk AssessmentPatient SafetyData AnalysisHealthcare Regulations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Risk ManagementRisk AssessmentData AnalysisClinical Risk ManagementPerformance Improvement Planning
Soft Skills
Strong Written CommunicationOral CommunicationNegotiation SkillsTeam PlayerAbility to Influence Change
Industry Keywords
The Joint Commission (TJC)Federal and State StatutesMedical TerminologyPatient CareAdverse Drug Events
About the role
Key responsibilities & impact- This position is responsible for the assigned entity’s risk management activities, which includes, but may not be limited to a general knowledge of corporate insurance programs, administering the risk management program on a day-to-day basis, managing and analyzing risk management data, and conducting risk management educational programs, complying with risk management related standards by The Joint Commission (TJC) and other accrediting and regulatory agencies with the objective of enhancing and promoting patient safety, quality of care, and minimizing losses to protect the assets of the facility
- Develops, coordinates, and administers systems for risk identification, investigation and reduction
- Performs risk assessments in various clinical settings and inspects patient care areas
- Develops, implements and monitors entity-specific risk management plan
- Collaborates with quality and patient safety representatives in developing performance improvement plans, indicators and goals
- Works in conjunction with the patient safety officer, service excellence, and management in the investigation of potential or actual events/concerns
- Participates in root cause analysis investigation and reporting of adverse drug events and sentinel events to the appropriate parties
- Provides consultative advice to senior management, administrators, physicians, relevant internal department, nurses, and other personnel regarding patient safety and risk management issues
- Collects, evaluates and presents relevant data on risk management claims data to CEOs, administrators, physician committees, leadership groups, department heads and Human Resources; this includes aggregate data summaries, trend analyses, and claims and litigation information
- Assists in resolving treatment issues, including patient decisions made against medical advice (AMA), refusals of treatment, and consent issues
Requirements
What you’ll need- Must possess a knowledge of risk management as normally obtained through a bachelor’s degree in nursing or related field
- Four to five years in Risk Management or equivalent experience required
- Must possess strong written and oral communications skills, presentation skills, team player, ability to influence change without direct authority, and negotiation skills
- Must demonstrate and apply knowledge of federal and state statutes specific to health care, medical terminology and hospital or department policies, procedures and practices
- Requires ability to manage and negotiate in emotional and confrontational situations, with sensitivity to operations and culture of facilities and organization as a whole.
Benefits
Comp & perks- Opportunities for ongoing education through both ASHRM and the Arizona Society of Healthcare Risk Management
- CPHRM is required within two years of hire
- Support in obtaining certification through provision of study materials and ongoing study group.