Patient Care Coordinator

Banner Health

Patient Care Coordinator managing patient care coordination and administrative tasks in healthcare environments. Collaborating with clinical teams to optimize patient experiences and support treatment processes.

Posted 7/18/2026part-timeMesa • Arizona • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient coordination, insurance verification, and administrative support within a healthcare setting. Proficient in medical terminology, effective communication, and maintaining confidentiality while managing patient documentation and scheduling.

Highest-signal resume keywords

Patient Needs AssessmentInsurance VerificationMedical TerminologyInterpersonal RelationsProcess Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient CoordinationInsurance AuthorizationDocumentation ManagementBasic Math FunctionsScheduling Appointments

Soft Skills

Excellent CommunicationAttention to DetailOrganizational SkillsHuman RelationsGood Judgment

Tools & Technologies

Common Office SoftwareHospital Software

Certifications & Qualifications

State of Arizona Department of Public Safety Level One Fingerprint Clearance Card

Industry Keywords

Healthcare ContinuumPayer Contract TermsFinancial Counseling

About the role

Key responsibilities & impact

Provide personalized coordination, clarification and communication of all administrative aspects of care including patient needs assessments, insurance and authorization verification, registration, maintaining and handling of documentation, and scheduling of appointments.
Partner with the clinical care team to ensure a seamless experience for the patient and their family across the entire continuum of their treatment.
Perform follow-up tasks identified during the patient needs assessment for management of patients across the healthcare continuum or when the patient needs additional resource support.
Act as a resource for insurance coverage, obtaining authorizations and notifications throughout the patient’s treatment.
Provide administrative support in maintaining materials such as documents, proposals, routine correspondence, spreadsheets, composing and preparing routine reports, and maintaining records in various applications.
Schedule physician appointments, tests, procedures and surgeries and may provide patients with necessary preparation instructions.
Optimize patient experience by using effective customer service. Communicate continually with patients, other departments, referral networks and providers to ensure appropriate plans and protocols are followed.
Work independently under general supervision, following established procedures.
Responsibility for ensuring efficient coordination of administrative functions supporting patient needs assessments, insurance and authorization verification, registration, maintaining and handling of documentation, financial counseling, and scheduling of appointments.

Requirements

What you’ll need

High school diploma/GED or equivalent working knowledge.
Skills and abilities typically attained with three or more years working in a hospital or medical office.
Requires knowledge of medical terminology.
Must be able to work under minimal supervision and make independent decisions using good judgment.
Excellent communication, human relations, attention to detail and organizational skills are required.
Must possess highly developed interpersonal relations and process coordination skills.
Employees working at Banner MD Anderson must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
Requires knowledge of payer contract terms and processes.
Requires the ability to perform basic math function and the ability to handle confidential information and sensitive issues.
Must be able to work effectively with common office software and hospital software.

Benefits

Comp & perks

Competitive wages
Paid orientation
Flexible Schedules (select positions)
Fewer Shifts Cancelled
Weekly pay
403(b) Pre-tax retirement
Employee Assistance Program
Employee wellness program
Discount Entertainment tickets
Restaurant/Shopping discounts
Auto Purchase Plan