Pharmacy Patient Advocate

Banner Health

Pharmacy Patient Advocate processing pharmacy prior authorization requests at Banner Health. Supporting effective communication and documentation for member pharmacy claims compliance while meeting departmental performance metrics.

Posted 7/18/2026part-timeMesa • Arizona • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in processing pharmacy prior authorization requests and clinical decision-making in accordance with approved guidelines. Proficient in pharmacy claims analysis and effective communication with healthcare professionals.

Highest-signal resume keywords

Pharmacy Technician LicensurePharmacy Technician CertificationPharmacy Claims AnalysisClinical Decision MakingManaged Care Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Processing Pharmacy Prior Authorization RequestsFinalizing PA RequestsAdjudicating Pharmacy ClaimsReporting for Internal and External CustomersDaily Review of Medicare Denied Claims

Soft Skills

Good Written Communication SkillsGood Verbal Communication Skills

Tools & Technologies

Various Software Programs

Certifications & Qualifications

Pharmacy Technician Certification

Industry Keywords

Healthcare OrganizationRetail PharmacyManaged Care

About the role

Key responsibilities & impact

Supports the Pharmacy Department in processing pharmacy prior authorization (PA) requests in an accurate and timely manner
Performs clinical decision making using approved guidelines while addressing issues pertaining to pharmacy
Processes and finalizes PA requests based on approved guidelines under the supervision of a pharmacist and/or medical director
Assures that pharmacy claims are adjudicating correctly
Communicates clearly and accurately with other healthcare professionals
Provides reporting for internal and external customers including pharmacy claims analysis
Participates in the daily review of the Medicare denied claims report
Meets established departmental performance metrics for quality and productivity

Requirements

What you’ll need

Requires pharmacy technician licensure in the state of practice (where applicable)
Pharmacy technician certification required
3 or more years of experience performing pharmacy technician duties in a pharmacy setting with managed care emphasis preferably within a healthcare organization or retail pharmacy
Good written and verbal communication skills for interfacing with all levels of staff, physicians, patients and other contacts
Ability to learn and master various software programs necessary for job functions

Benefits

Comp & perks

Competitive wages
Paid orientation
Flexible Schedules (select positions)
Fewer Shifts Cancelled
Weekly pay
403(b) Pre-tax retirement
Employee Assistance Program
Employee wellness program
Discount Entertainment tickets
Restaurant/Shopping discounts
Auto Purchase Plan