Chief Health Services Officer

Banner Health

Chief Health Services Officer responsible for operational excellence and clinical performance at Banner Health's Insurance Division. Influences health outcomes for a diverse membership population while advancing innovative programs.

Posted 7/15/2026full-timePhoenix • Arizona • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in healthcare management, operational execution, and strategic leadership, with a focus on compliance, quality improvement, and financial acumen. Proven ability to develop and implement effective health services programs that enhance member care and operational efficiencies.

Highest-signal resume keywords

Healthcare ManagementOperational Quality ImprovementMedicare And Medicaid Managed CareFinancial AcumenStrategic Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program DevelopmentQuality ManagementClinical Care ManagementBudgetingForecastingOperational EfficiencyCompliance ManagementHealth Improvement StrategiesMember Care ServicesAccrediting Agency Requirements

Soft Skills

CollaborationLeadershipCommunicationPartnership DevelopmentProblem Solving

Industry Keywords

Administrative Services OrganizationNCQAHEDISMedicareMedicaidClinical ManagementIntegrated Administrative ServicesOperational UnitsHealth Services ProgramsState And Federal Regulations

About the role

Key responsibilities & impact

Direct the operations of the health services department of the Administrative Services Organization (ASO)
Lead the strategy and direction of health services operations, assuring efficient use of people, services and technology
Develop and implement strategies that support health services programs focusing on member care services, health improvement and quality outcomes
Collaborate with the Chief Medical Officer and medical directors to improve operational efficiencies
Oversee operational execution of clinical care management programs within the ASO
Ensure compliance with state and federal regulation across all health service operational units
Set strategic direction and provide leadership in achieving organizational goals

Requirements

What you’ll need

Strong knowledge in management, as normally obtained through the completion of a master's degree in business, healthcare or related field
Five or more years of increasingly responsible administrative leadership experience in an integrated administrative services environment or large multi-operational, complex environment
Seven years of director level experience in healthcare management, with at least five years in either managed care utilization, case or a quality management leadership role
Knowledge of clinical and operational quality improvement processes
Knowledge of requirements of national/state accrediting agencies, such as NCQA, HEDIS, Medicare (CMS) and Medicaid (AHCCCS)
Experience in Medicare and Medicaid managed care clinical and utilization management
Demonstrated successful experience and program development/improvement in health plan clinical management
Proven track record of partnering with providers, community and organizational leaders to achieve organizational outcomes
Strong financial and business acumen, including a keen understanding of operational and financial measures that define success, as well as budgeting and forecasting methodologies

Benefits

Comp & perks

Option to participate in a variety of health, financial, and security benefits
Management Incentive Program as part of your Total Rewards package