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Healthcare Scheduler
Banner HealthHealthcare Scheduler for Banner Health handling patient scheduling and insurance verification. Focused on delivering exceptional customer service in Northern Colorado with a hybrid work model.
Posted 7/15/2026full-timeNorthern Colorado • Colorado • 🇺🇸 United StatesJunior💰 $19 - $29 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills in a healthcare environment, effectively managing high call volumes and scheduling appointments while ensuring compliance with facility policies. Proficient in using technology tools for accurate information retrieval and maintaining organized patient records.
Highest-signal resume keywords
Customer Service ExperienceAppointment SchedulingInsurance VerificationInterpersonal Communication SkillsOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Keyboarding SkillsInsurance VerificationAppointment SchedulingPatient Demographics ManagementPre-Payment Collection
Soft Skills
Interpersonal SkillsCommunication SkillsTime ManagementTeamwork SkillsAbility to Follow Directions
Tools & Technologies
Technology Tools
Industry Keywords
Healthcare SettingCompliancePatient ExperienceFacility PoliciesCustomer Service
About the role
Key responsibilities & impact- Manage high call volume and schedule appointments
- Verify/update insurance and confirm/update patient demographics
- Provide accurate and timely information to create easy, empathetic experience
- Communicate effectively with patients, facilities, providers, and staff
- Schedule medical appointments and obtain necessary documents
- Collect pre-payments and verify insurance coverage
- Ensure compliance with facility policies and procedures
Requirements
What you’ll need- High school diploma/GED or equivalent working knowledge
- 1 or more years of customer service or related experience in a healthcare setting
- Ability to use technology tools to research and obtain accurate information
- Excellent interpersonal and communication skills
- Ability to follow oral and written directions
- Must possess excellent organizational and time management skills
- Accurate and efficient keyboarding skills
- Teamwork skills and ability to meet deadlines and productivity standards
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development