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Physician Practice Scheduler
Banner HealthPhysician Practice Scheduler for TOCA Orthopedics, coordinating patient appointments and ensuring necessary authorizations. Utilizing excellent customer service to support scheduling functions in a dynamic healthcare environment.
About the role
Key responsibilities & impact- Coordinates the scheduling of appointments for physicians
- Obtains necessary authorizations, pre-certifications and/or referrals
- Provides customer service for patients and families
- Schedules and re-schedules patients as necessary
- Answers incoming calls and documents correspondence
- Assists physicians in examination room when required
- May have supervisory accountability and/or provide direction to support staff
- Assuring efficient scheduling and workflow while maintaining outstanding customer relations
Requirements
What you’ll need- High school diploma/GED or equivalent working knowledge
- 2 years of scheduling experience in a physician’s office or hospital
- Medical terminology may be required for some assignments
- Excellent communication, organizational and problem-solving skills
- Proficient with commonly used office software and medical practice management and scheduling software
- Bi-lingual in Spanish may be preferred for some assignments
Benefits
Comp & perks- health insurance
- 401(k) matching
- paid time off
- flexible work arrangements
- professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SchedulingMedical Practice Management SoftwareOffice Software ProficiencyAuthorization ProcessingPre-CertificationReferral Management
Soft Skills
Communication SkillsProblem-Solving Skills