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Community Care Navigator
Banner HealthCommunity Care Navigator connecting patients with healthcare services at Banner Plans & Networks. Coordinating care and assisting members with healthcare benefits and resources.
About the role
Key responsibilities & impact- Connect Banner Plan Network Members with services to maximize health care benefits
- Coordinate services into or out of care settings
- Assist with patient navigation through the healthcare system
- Participate in health care team meetings
- Educate internal members on care management and community resources
- Act as the designated BPN representative within the community
- Serve as a point of contact for community inquiries
- Identify potential outreach opportunities for community benefits
- Document all interventions and patient-related activities
Requirements
What you’ll need- Associates Degree or equivalent working knowledge in community relations
- Minimum of two years experience in community relations or healthcare related field
- Reliable transportation and valid driver's license
- Good oral and written communication skills
- Proficiency with Office Suite
- Ability to prioritize and make sound decisions
- Ability to work cohesively in a team environment
- Community Health Worker or Medical Assistant certification preferred
- One year experience with Medicaid, Commercial Insurance and/or Medicare preferred
- Bilingual skills (English/Spanish) preferred
Benefits
Comp & perks- Comprehensive benefit package
- Health insurance
- Flexible work arrangements
- Professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Community RelationsPatient NavigationDocumentationOutreach IdentificationMedicaid ExperienceCommercial Insurance ExperienceMedicare Experience
Soft Skills
Good Oral CommunicationGood Written CommunicationTeam CollaborationDecision MakingPrioritization
Certifications
Community Health Worker CertificationMedical Assistant Certification