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Community Care Navigator
Banner HealthCommunity Care Navigator connecting patients with healthcare services at Banner Plans & Networks. Coordinating care and assisting members with healthcare benefits and resources.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in community relations and patient navigation within the healthcare system, with a focus on maximizing health care benefits and coordinating services effectively. Proficient in communication and documentation, with a strong ability to identify outreach opportunities and engage with community members.
Highest-signal resume keywords
Community Relations ExperiencePatient Navigation SkillsBilingual Skills (English/Spanish)Community Health Worker CertificationProficiency with Office Suite
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Community RelationsPatient NavigationDocumentationOutreach IdentificationMedicaid ExperienceCommercial Insurance ExperienceMedicare Experience
Soft Skills
Good Oral CommunicationGood Written CommunicationTeam CollaborationDecision MakingPrioritization
Certifications & Qualifications
Community Health Worker CertificationMedical Assistant Certification
Industry Keywords
HealthcareCare ManagementCommunity ResourcesHealth Care Team Meetings
About the role
Key responsibilities & impact- Connect Banner Plan Network Members with services to maximize health care benefits
- Coordinate services into or out of care settings
- Assist with patient navigation through the healthcare system
- Participate in health care team meetings
- Educate internal members on care management and community resources
- Act as the designated BPN representative within the community
- Serve as a point of contact for community inquiries
- Identify potential outreach opportunities for community benefits
- Document all interventions and patient-related activities
Requirements
What you’ll need- Associates Degree or equivalent working knowledge in community relations
- Minimum of two years experience in community relations or healthcare related field
- Reliable transportation and valid driver's license
- Good oral and written communication skills
- Proficiency with Office Suite
- Ability to prioritize and make sound decisions
- Ability to work cohesively in a team environment
- Community Health Worker or Medical Assistant certification preferred
- One year experience with Medicaid, Commercial Insurance and/or Medicare preferred
- Bilingual skills (English/Spanish) preferred
Benefits
Comp & perks- Comprehensive benefit package
- Health insurance
- Flexible work arrangements
- Professional development