Acute Patient Access Services Representative

Banner Health

Patient Access Services Representative at Banner Health acting as the first point of contact for patients. Handling insurance details, patient registrations and ensuring compliance in a fast-paced environment.

Posted 7/2/2026full-timeRemote • Arizona • 🇺🇸 United StatesJunior💰 $19 - $29 per hourWebsite

About the role

Key responsibilities & impact

Greet patients and ensure patient safety
Verify insurance and process registration
Collect patient financial liability and assist with financial counseling
Ensure all documentation is compliant and accurate
Collaborate with clinical teams for optimized patient flow
Use multi-system technology for intake and record-keeping

Requirements

What you’ll need

high school diploma/GED required
customer service skills or knowledge of patient financial services
experience with insurance industry processes normally acquired over one or more years of work experience
strong interpersonal, oral, and written communication skills
strong knowledge in the use of common office software, word processing, spreadsheet, database software, and typing ability required
Arizona Fingerprint Clearance Card needed for specific clinical settings

Benefits

Comp & perks

health, dental, vision
401(k) with company match
403(b)
tuition aid
Pet Insurance
Medical and Financial wellness plans
ID theft protection
Life insurance
Legal coverage

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Patient SafetyDocumentation ComplianceMulti-System TechnologyTyping AbilityOffice Software Proficiency

Soft Skills

Customer Service SkillsOral CommunicationWritten Communication

Certifications

High School Diploma/GEDArizona Fingerprint Clearance Card