Senior Practice Manager, Neurosurgery Clinics

Banner Health

Senior Practice Manager responsible for managing operations in neurosurgery clinics at Banner Health. Overseeing financial performance, team engagement, and patient care quality across multiple locations.

Posted 7/2/2026full-timePhoenix • Arizona • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

This position manages the day-to-day operations of a large or multi-site outpatient clinic, health center or a complex procedural practice and takes complete ownership for the successful operations including financial, employee engagement and retention, and patient experience.
Responsible for ensuring that high quality patient care and customer service is delivered in the most financially efficient way.
Works in a strong dyad or triad relationship with the physician practice lead(s) and/or clinical leadership on staff, leader and provider recruitment, development and retention.
Collaborates with all Banner leaders in the market and the medical group to provide seamless and integrated service to our patients.
Partners with market manager to build and maintain community partnerships /relations and seeks new ways to work together that builds Banner’s market share and brand.
Partners with Public Relations and Marketing to support location, provider and/or specialty promotion which includes responsiveness to requests for information from PR/Marketing; identifying and securing providers for media relations opportunities; and providing staff for events that drive exposure/outreach in the community.

Requirements

What you’ll need

Requires a level of business, consumer, and financial knowledge as normally obtained through the completion of a bachelor’s degree in healthcare administration, business, consumer, finance or related field.
Must possess an entrepreneurial spirit, be comfortable with and have the skills to lead a small business, while still being able to manage in the confines of an integrated healthcare system.
Must possess knowledge of health care, business, retail, service or hospitality industry gained through at least 2 years of experience in a related setting with accountability and responsibility for meeting/exceeding key performance metrics.
Requires the ability to develop, implement, evaluate and adjust an operational vision for the clinics under them.
Has a high level of interpersonal skills to be able to deal with operational and clinical staff that may have different priorities or views regarding a particular subject or issue.
Continually monitors the functioning of the clinic and revises operations as needed.
Able to work within a rapidly changing environment while helping to develop and implement a system to ensure that established policies, goals and objectives are achieved.
Requires exceptional collaboration, communication, decision making, organizational and interpersonal skills.
Must have the ability to establish and maintain effective working relationships with physicians, leaders, and staff employees.
A proven ability to drive team and individual performance to reach or exceed key performance metrics.
Requires the ability to manage multiple changing priorities in an effective and organized fashion in an ambiguous environment.
The ability to practice flexibility, maintain composure, show courage, and apply change management skills is required.

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Professional development opportunities
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Business KnowledgeFinancial KnowledgeKey Performance MetricsOperational ManagementChange Management

Soft Skills

CollaborationCommunicationDecision MakingOrganizational SkillsFlexibility