Security Officer

Banner Health

Security Officer responding to emergencies and ensuring safety at Banner Health facilities. Working varied shifts assist in maintaining a secure environment for patients and visitors.

Posted 5/8/2026full-timeGlendale • Arizona • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Patrols the facilities and grounds; assists with the welfare and safety of personnel and patients; investigates critical incidents; assists employees, patients and visitors; interfaces with emergency response agencies; secures doors; monitors parking and traffic control.
Performs assigned security duties promptly and accurately.
Exhibits excellent interpersonal skills and be customer service oriented in all contacts with patients, visitors and staff.
Responds to all emergency codes for assistance and control.
Patrols and inspects facility frequently to assist in maintaining a safer and more secure environment.
Assists employees with security related matters, mediate disputes, conduct interviews, conduct searches, enforces parking regulations and traffic control.
Serves as a security subject matter expert.
Assists medical staff in restraining and handling troubled/combative patients.
Ensures security policies are being followed.
Patrols unoccupied areas and sets the alarms when appropriate.
Locks and unlocks facility doors at prescribed times.
Conducts money pick-ups from departments, logs pick-ups and successfully delivers the contents to the appropriate destination department.
Releases bodies from the morgue, ensuring that all paperwork is complete.
Checks alarms to ensure they are in proper working order.
Escorts patients, visitors and employees when required for security purposes.
Participates in security lead training designed for staff.
Maintains current knowledge of applicable laws and regulations.
Performs “citizen arrest” and demonstrate critical thinking skills during extremely stressful situations as needed.
Appropriately and effectively utilizes assigned non-lethal weapon according to policy and training.
Investigates and completes written reports of complaints, critical security incidents and unusual activities involving patients, employees and visitors.
Maintains an accurate log of all relevant security activities during each shift.
Professionally testifies in criminal court, state hearings and review boards when required.
Based on area of assignment may assist in the maintenance and preservation of confidential health documents including scanning into electronic patient health information systems.
Position reports directly to the Security Supervisor, or OIC in their absence.

Requirements

What you’ll need

Must maintain required security certifications
Must possess a valid driver’s license and be eligible for coverage under the company auto insurance policy
Must possess the ability to make accurate observations and exercise good independent judgment in a variety of situations (including emergencies)
Must demonstrate the ability to write comprehensive security reports
Must successfully complete all required security departmental training, including department specific annual training and mandatory training as assigned.
Must successfully complete Banner Health Basic Officer Academy
Must present a professional appearance and demeanor at all times and must possess strong verbal communications skills.
Must qualify and maintain proficiency with assigned non-lethal weapons.
Must be able to demonstrate the ability to perform physical requirements of the position.

Benefits

Comp & perks

health, financial, and security benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

security report writingnon-lethal weapon proficiencyemergency responsetraffic controlpatrol techniquesincident investigationconfidential health document managementcritical thinkingphysical security measuresalarm system checks

Soft Skills

interpersonal skillscustomer service orientationindependent judgmentverbal communicationconflict mediationstress managementprofessional demeanorteam collaborationproblem-solvingattention to detail

Certifications

security certificationsBanner Health Basic Officer Academyvalid driver’s license