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Senior Digital Product Design Accessibility Program Manager
Banner HealthAccessibility Program Manager developing accessible digital experiences for Banner Health. Leading initiatives that promote inclusion and collaboration across teams to improve healthcare access.
About the role
Key responsibilities & impact- Understand the needs of the people we serve
- Inform design of accessible experiences
- Collaborate with teams to develop lasting relationships with patients
- Lead Accessibility efforts for digital scope in partnership with Marketing, Innovation and Product teams
- Establish Accessibility processes and train teammates
- Analyze design for Accessibility compliance and develop remediation solutions
- Promote Accessibility within the organization
- Coordinate vendor relationships and subscriptions
Requirements
What you’ll need- Bachelor’s degree in a pertinent field or equivalent level of experience and education
- 4 or more years of related work experience with at least two years of direct or matrixed team member leadership experience
- Deep experience in Web Content Accessibility Guidelines (WCAG) and ADA Section 508 Accessibility standards
- Strong knowledge of WCAG success criteria, WAI-ARIA, Section 508, EN 301 549
- Experience coordinating Accessibility audits internally and independently or aided by expert vendors
- Experience integrating Accessibility within the product definition, design and testing processes
- Experience integrating Accessibility within Design Systems
- Strong knowledge of assistive technologies such as Screen readers, magnifiers and alternative input devices
- Systems thinking and Service Design experience pertinent to omnichannel digital experiences
- Adept at planning design research and testing with people who have disabilities
- Experience with FIGMA and effective Accessibility annotation
- Strong storytelling skills and ability to problem-solve and work independently
- Experience collaborating with large teams across functions using Agile and Scrum ways of working
Benefits
Comp & perks- Great options and opportunities
- Certified as a Great Place To Work®
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Web Content Accessibility Guidelines (WCAG)ADA Section 508WAI-ARIAEN 301 549Accessibility auditsDesign Systemsassistive technologiesAccessibility annotationAgileScrum
Soft Skills
leadershipcollaborationstorytellingproblem-solvingindependent workplanningcommunicationrelationship buildingtrainingsystems thinking