Patient Financial Specialist – Cardiology

Banner Health

Providing financial coordination and communication for patient care services at Banner Health. Addressing insurance and billing issues, ensuring a seamless experience for patients and families.

Posted 5/1/2026part-timeMesa • Arizona • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provides personalized coordination, clarification and communication of all financial aspects of care continuum, including insurance and authorization verification, registration, financial counseling and claims research for Oncology.
Partners with the clinical care team to determine financial impact for the patient and serves as the primary contact for any financial questions related to a patient’s care across the entire continuum of their treatment, ensuring a seamless experience for the patient and their family.
Performs pre-registration/registration processes.
Partners with the clinical care team to determine initial authorizations needed based on the predicted care treatment plan.
Obtains patient insurance benefit information for all aspects of the treatment.
Verifies insurance coverage and obtains authorizations and notifications throughout the patient’s treatment.
Provides financial counseling to patients and their families and serves as the primary resource throughout the patient’s treatment.
Advises patients on insurance and billing issues and options.
Acts as a liaison between patient/PFS department/payer to enhance account receivables performance, resolve outstanding issues and/or patient concerns, and to maximize service excellence.

Requirements

What you’ll need

Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes employment, criminal and education) is required.
Requires knowledge as typically obtained through an Associate’s Degree, with a focus in social work, healthcare administration or finance.
Requires knowledge of medical terminology and an understanding of all common insurance and payor types, authorization requirements and alternative financial resources as typically obtained through a minimum of three years of diversified experience in a hospital Patient Registration/Financial Services setting.
Must have highly developed interpersonal, communications and human relations skills.
Must also possess accurate and efficient keyboarding skills, strong organizational and time management skills and flexibility in responding to multiple demands.

Benefits

Comp & perks

Competitive wages
Paid orientation
Flexible Schedules (select positions)
Fewer Shifts Cancelled
Weekly pay
403(b) Pre-tax retirement
Employee Assistance Program
Employee wellness program
Discount Entertainment tickets
Restaurant/Shopping discounts
Auto Purchase Plan

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

insurance verificationauthorization verificationfinancial counselingclaims researchpatient registrationmedical terminologykeyboard skillsorganizational skillstime management

Soft Skills

interpersonal skillscommunication skillshuman relations skillsflexibilityproblem-solving

Certifications

Associate’s Degree