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Senior Manager, Quality
Banner HealthSenior Manager overseeing the Quality of Care program at Banner Health. Managing clinical reviews, ensuring compliance, and driving process improvement for quality outcomes.
About the role
Key responsibilities & impact- Lead and oversee the health plan’s Quality of Care program
- Manage clinical case reviews, peer review processes, and quality-of-care investigations
- Ensure compliance with Medicaid, CMS, state, and accreditation requirements
- Direct root cause analyses and drive sustainable corrective and preventive actions
- Partner with Medical Directors, Compliance, Provider Relations, and Operations to implement provider quality interventions
- Develop, optimize, and standardize operational workflows and policies
- Drive continuous process improvement initiatives to strengthen quality outcomes
Requirements
What you’ll need- Must possess an active Arizona Registered Nurse License
- Must have a Bachelor's degree in appropriate healthcare-related field or equivalent training and experience
- Must have working knowledge of Quality Management processes including audits and performance improvement plans and root analysis
- Requires excellent leadership skills and ability to interact well across departments, facilities, and organizations
- Excellent organizational, human relations and communication skills required
Benefits
Comp & perks- Comprehensive benefit package for all benefit-eligible positions
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Quality Management processesclinical case reviewspeer review processesroot cause analysiscorrective actionspreventive actionsoperational workflowsperformance improvement planscompliance requirementsaccreditation requirements
Soft Skills
leadership skillsinterpersonal skillsorganizational skillscommunication skills
Certifications
Arizona Registered Nurse License