Patient Financial Services Representative

Banner Health

Patient Financial Services Representative assisting with front office tasks and financial counseling at Tucson Sleep Clinic. Responsible for patient registration, verifying insurance, and collecting payments.

Posted 4/23/2026part-timeTucson • Arizona • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Responsible for assisting with front office tasks - checking in patients, verifying insurance, collecting payments
Assist back office schedulers with medical records requests, answering calls and scheduling appointments
Conduct registration, point of service collections and obtain authorizations and forms needed to maximize reimbursement
Document all facets of the registration process and meet accuracy goals as determined by management
Collect payments and meet regular collection targets as determined by management
Provide financial counseling when appropriate
Acts as a liaison between the patient, the billing department, vendors, physician offices and the payor

Requirements

What you’ll need

High school diploma/GED or equivalent working knowledge
Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience
Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently
Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences
Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required

Benefits

Comp & perks

Competitive wages
Paid orientation
Flexible Schedules (select positions)
Fewer Shifts Cancelled
Weekly pay
403(b) Pre-tax retirement
Employee Assistance Program
Employee wellness program
Discount Entertainment tickets
Restaurant/Shopping discounts
Auto Purchase Plan

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

patient financial servicesinsurance processesregistration processpoint of service collectionsfinancial counselingmedical records management

Soft Skills

interpersonal skillsoral communicationwritten communicationtask managementindependence

Certifications

high school diplomaGED