Security Officer – Tactical
Banner Health
full-time
Posted on:
Location Type: Office
Location: Phoenix • Arizona • United States
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About the role
- Assigned primarily to the Emergency Department as the first responder to violent and dangerous security incidents.
- Responsible for directing the security response during violent incidents involving anyone other than a patient.
- Primary liaison with law enforcement during critical incidents.
- Assists with patrol functions across the campus; ensures the welfare and safety of personnel and patients; investigates critical incidents; provides security assistance and secures doors as needed.
- Apprehends suspects in cases of conflict, escalation or unauthorized entry; conducts investigations and prepares reports.
- Monitors situations and determines appropriate responses, utilizing critical thinking skills in emergencies and stressful situations.
- Patrols facility buildings and grounds; observing for unauthorized persons, fires and unusual occurrences; reports emergencies immediately.
- Utilizes verbal de-escalation techniques and advanced workplace violence mitigation skills in emergencies.
- Completes reports of complaints, critical security incidents, and unusual activities, submitting all reports to security leadership by the end of shift.
Requirements
- Must possess a valid driver’s license and be eligible for coverage under the company auto insurance policy.
- Must possess strong knowledge and understanding of security as normally obtained by a minimum of three years of law enforcement or military experience or seven years of hospital security experience.
- Requires successful completion of Banner Health’s Tactical Officer certification training upon hire.
- Requires ability to demonstrate and successfully use all required competencies annually.
- Must possess interpersonal skills and be customer service oriented in all contacts with patients, visitors and staff.
- Requires advanced critical thinking, monitoring skills and ability to quickly assess situations and determine appropriate response in escalated conflict, security and emergency situations.
- Must be able to demonstrate the ability to perform physical requirements of the position.
- Employees hired on or after January 1, 2019 will need to successfully demonstrate the physical requirements before starting in the role.
- Employees hired before January 1, 2019 must be able to successfully demonstrate the physical requirements by December 31, 2019.
- If upon initial evaluation, an employee is unable to successfully demonstrate the physical requirements, there will be a quarterly assessment administered.
- This physical skills assessment will then be conducted on an annual basis and employees must successfully meet the requirements to remain in role.
- Employees must possess a Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
- Employees working at Banner Behavioral Health Hospital must sign a Criminal History Affidavit upon hire.
Benefits
- Option to participate in health, financial, and security benefits.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Tactical Officer certificationinvestigationsreport writingverbal de-escalation techniquesworkplace violence mitigationpatrol functionsmonitoring skillsphysical requirements
Soft Skills
critical thinkinginterpersonal skillscustomer service orientationability to assess situationsconflict resolution
Certifications
valid driver’s license