Front Desk Patient Financial Services – Gastroenterology
Banner Health
full-time
Posted on:
Location Type: Office
Location: Mesa • Arizona • United States
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Job Level
About the role
- Coordinate a smooth patient flow process by answering phones and scheduling appointments
- Provide registration of patient and insurance information, obtaining required signatures
- Verify insurance coverage and validate referrals and authorizations
- Calculate and collect patient liability according to verification of insurance benefits
- Enter payments/charges for services rendered and perform daily payment/charge reconciliation
- Schedule office visits and procedures, maximizing reimbursement
- Demonstrate proactive interpersonal communications skills while dealing with patient concerns
- Assist in responding to requests for patient medical records according to company policies
- Provide a variety of patient services to assist in patient flow
- Work independently under regular supervision in a fast paced, multi-task environment
Requirements
- High school diploma/GED or equivalent working knowledge
- Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience
- Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently
- Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences
- Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required
- Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment
- An Arizona Criminal History Affidavit must be signed upon hire.
Benefits
- Comprehensive benefit package for all benefit-eligible positions
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
patient financial servicesinsurance verificationpayment reconciliationappointment schedulingmedical records management
Soft Skills
interpersonal communicationoral communicationwritten communicationmulti-taskingindependent work
Certifications
Arizona Fingerprint Clearance CardArizona Criminal History Affidavit