Front Office Patient Financial Service Representative, Float
Banner Health
full-time
Posted on:
Location Type: Office
Location: Phoenix • Arizona • United States
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Job Level
About the role
- Coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information
- Verifies insurance coverage, validates referrals and authorizations, collects patient liability and provides financial guidance to patients
- Enters payments/charges for services rendered and performs daily payment/charge reconciliation
- Schedules office visits and procedures within the medical practice(s) and external practices as necessary
- Demonstrates proactive interpersonal communications skills while dealing with patient concerns
Requirements
- High school diploma/GED or equivalent working knowledge
- Knowledge of patient financial services
- Requires ability to manage multiple tasks simultaneously with minimal supervision
- Strong interpersonal, oral, and written communication skills
- Strong knowledge in the use of common office software, word processing, spreadsheet, and database software
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
patient flow processinsurance verificationreferral validationpayment processingcharge reconciliationappointment schedulingfinancial guidance
Soft Skills
interpersonal communicationoral communicationwritten communicationtask managementmultitasking
Certifications
high school diplomaGED