Patient Financial Service Representative, Float – Concussion Clinics
Banner Health
full-time
Posted on:
Location Type: Office
Location: Phoenix • Arizona • United States
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Job Level
About the role
- Perform registration/check-in processes, including but not limited to performing data entry activities, providing patients with appropriate information and intake forms, obtaining necessary signatures and generating population health summary
- Verify insurance eligibility benefits for services rendered with the payors and documents appropriately
- Assist in obtaining or validating pre-certification, referrals, and authorizations
- Calculate and collect patient liability according to verification of insurance benefits and expected reimbursement
- Enter payments/charges for services rendered and performs daily payment/charge reconciliation in a timely and accurate manner
- Schedule office visits and procedures within the medical practice(s) and external practices as necessary
- Demonstrates proactive interpersonal communications skills while dealing with patient concerns through telephone calls, emails and in-person conversations
- Work independently under regular supervision and follows structured work routines.
Requirements
- High school diploma/GED or equivalent working knowledge
- Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience
- Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently
- Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences
- Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required
Benefits
- Comprehensive benefit package for all benefit-eligible positions
- Health insurance
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entryinsurance verificationpre-certificationreferralsauthorizationspayment processingcharge reconciliationscheduling
Soft Skills
interpersonal communicationoral communicationwritten communicationindependent workmultitasking
Certifications
high school diplomaGED