IT Business Analyst
Banner Health
full-time
Posted on:
Location Type: Remote
Location: Remote • Alabama, Alaska, Arizona, California, Colorado, Florida, Idaho, Iowa, Kansas, Kentucky, Louisiana, Maryland, Minnesota, Mississippi, Missouri, Montana, Nevada, New Hampshire, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, Wyoming • 🇺🇸 United States
Visit company websiteSalary
💰 $28 - $44 per hour
Job Level
Mid-LevelSenior
About the role
- Translate emerging customer needs and technologies into actionable business terms and associated plans
- Define/document required changes to resolve system deficiencies, and map experiences and requirements back to the external inputs to confirm fit with desired scope and preferences of our customers
- Review/write requirements; perform testing and post-production validation, act as liaison between business units and IT, and communicate system and process changes to the business areas
- Manage the process of Business Governance and prioritization of all enhancement requests to any and all electronic channels
- Designs and administers standards and policies regarding application and end user customer documentation
- Provides high-level expertise to the development of fully integrated testing scenarios
- Identifies, investigates, tracks, and resolves complex project, system or application errors ensuring the solution is timely and of acceptable quality
- Determines and designs end user training and curriculum for applications and systems
- Maintains current professional and technical knowledge relating to the healthcare industry
Requirements
- Must possess a strong technical and business knowledge as typically obtained through the completion of a bachelor's degree related field
- Must demonstrate general knowledge of information technology specifically, user-centered design for mobile/web apps or large, content-rich consumer sites
- Needs experience in medium scale project planning and reporting, either individual or team
- Requires communication and presentation skills to engage technical and non-technical audiences
- Requires ability to communicate and interact across facilities and at various levels
- Incumbent will have skills to mentor less experienced team members
Benefits
- health and financial security options
- comprehensive benefit package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
user-centered designproject planningrequirements writingtestingpost-production validationapplication documentationcurriculum designsystem error resolutionbusiness governanceenhancement request prioritization
Soft skills
communication skillspresentation skillsmentoringinterpersonal skillscollaborationproblem-solvingcustomer engagementadaptabilityteamworkleadership
Certifications
bachelor's degree