Patient Financial Services Representative
Banner Health
part-time
Posted on:
Location Type: Office
Location: Greeley • Colorado • 🇺🇸 United States
Visit company websiteSalary
💰 $18 - $27 per hour
Job Level
Lead
About the role
- Conducts registration, point of service collections and obtains authorizations and forms needed to maximize reimbursement
- Document all facets of the registration process and meet accuracy goals as determined by management
- Collect payments and meet regular collection targets as determined by management
- Demonstrates the ability to collect payments, to resolve customer issues and provide excellent customer service
- Perform financial counseling when appropriate
- Verifies eligibility and obtains authorizations, submits notifications and verifies authorizations for services
- Verifies and understands insurance benefits, collects patient responsibility based on estimates at the time of service or during the pre-registration process
- May provide financial counseling to patients and their families
- Act as a liaison between the patient, the billing department, vendors, physician offices and the payor to enhance account receivables performance and meet payment collection goals
- Communicates with physicians, clinical and hospital staff to resolve outstanding issues
Requirements
- High school diploma/GED or equivalent working knowledge
- Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience
- Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently
- Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences
- Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required.
- Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment
- An Arizona Criminal History Affidavit must be signed upon hire.
Benefits
- Competitive wages
- Paid orientation
- Flexible Schedules (select positions)
- Fewer Shifts Cancelled
- Weekly pay
- 403(b) Pre-tax retirement
- Employee Assistance Program
- Employee wellness program
- Discount Entertainment tickets
- Restaurant/Shopping discounts
- Auto Purchase Plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
registrationpoint of service collectionsfinancial counselingpayment collectioninsurance verificationauthorizationscustomer servicedocumentationaccuracy goalseligibility verification
Soft skills
interpersonal skillsoral communicationwritten communicationproblem-solvingindependencemultitasking
Certifications
Arizona Fingerprint Clearance CardArizona Criminal History Affidavit