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Business Control Manager – Technology Risk, Regulatory Engagement Lead
Bank of AmericaTechnology risk leader at Bank of America managing control effectiveness, regulatory engagement, and operational risk portfolios. Partnering with executives and cross-functional teams to strengthen governance.
Posted 8/21/2026full-timeCharlotte • New Jersey, North Carolina, Texas • 🇺🇸 United StatesSenior💰 $125,000 - $178,700 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in risk management and compliance within technology environments, with a strong focus on communication, collaboration, and strategic execution. Capable of leading teams to enhance risk culture and ensure adherence to regulatory standards while driving operational improvements.
Highest-signal resume keywords
Risk ManagementRegulatory ComplianceInternal ControlData ManagementCybersecurity Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Risk AssessmentImpact AssessmentControl TestingQuality AssuranceThematic AnalysisDocumentation ReviewGovernance ReportingOperational Risk ManagementTechnology Control ActivitiesCompliance Monitoring
Soft Skills
Strong CommunicationRelationship ManagementCollaborationStrategic ThinkingDetail-Oriented
Tools & Technologies
MS Office 365Teams
Certifications & Qualifications
CISSPCRISCCISACISM
Industry Keywords
Financial ServicesTechnology OrganizationAuditGovernanceOperational Risk
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Lead risk management activities supporting a technology division in a fast-paced environment
- Balance priorities, drive delivery, and execute with a focus on team success
- Partner across CIO teams within Global Technology and engage with senior technology leaders
- Lead a risk portfolio for designated Technology Executives by partnering with leaders and their teams
- Apply risk and technology expertise to identify, escalate, and mitigate compliance and operational risks
- Perform impact assessments, identify root causes, and support technology control activities
- Monitor issues through their lifecycle, including action plan development, validation, and approval reviews
- Communicate with senior internal and external stakeholders and collaborate across Technology, Operations, Audit, GCOR, and GIS
- Drive routines that promote a strong, sustainable risk culture across the technology team
- Ensure adherence to enterprise-wide standards and risk management practices
- Assess the design and effectiveness of the risk and control environment
- Perform monitoring and testing of controls; identify issues and control improvements for remediation
- Lead implementation of optimized controls and enhanced Quality Assurance practices
- Manage the performance and productivity of team members conducting quality inspection reviews
- Ensure timely execution of QA activities, including control execution, case management, and results reporting
- Manage and review front-line unit responses for regulatory exams, internal audits, and monitoring and inspection reviews
- Ensure data accuracy and capture relevant inspection metrics for governance dashboard reporting
Requirements
What you’ll need- 5+ years of internal control, regulatory, audit, risk, compliance or relevant work experience within a financial services or technology organization
- 3+ years of professional domain expertise in a technical discipline, such as data management, artificial intelligence and/or information security
- Strong writing and communication skills; ability to communicate complex technical subject matter clearly to executives and junior analysts
- Ability to identify and perform thematic analysis
- Increasing levels of accountability and ownership
- Ability to advocate across diverse stakeholder groups as a change ambassador
- Strong relationship management and collaboration skills; ability to influence and motivate teams, stakeholders and peers
- Ability to analyze, simplify and collaborate to solve complex problems in ambiguous situations
- Strategic thinker, self-starter, organized, versatile, and capable of working with minimal management oversight
- Detail-oriented with ability to review documentation for accuracy and report risk review status
- Ability to coordinate and drive execution of priorities and meet deadlines in accordance with policies and standards
- Ability to understand complex issues and drive timely decisions
- Excellent facilitation and presentation skills
- Knowledge of technology domain disciplines
- Basic knowledge of MS Office 365 products, including Teams
- Bachelor's and/or Master's degree and/or relevant work experience (desired)
- Cybersecurity-related certification such as CISSP, CRISC, CISA, or CISM (desired)
- Prior operational risk or compliance experience in the technology arena (desired)
- Detailed bank-specific risk management and governance experience (desired)
- Ability to work with technical and non-technical business owners (desired)
Benefits
Comp & perks- Affordable, competitive and flexible benefits
- Support for physical, emotional, and financial wellness
- Opportunities to learn, grow, and make an impact
- Paid time off
- Resources and support for employees
- Eligibility to participate in the annual discretionary incentive plan
- Annual discretionary award based on individual performance, line of business/group performance, and company success