Business Control Manager – Technology Risk & Regulatory Engagement Lead

Bank of America

Bank of America control leader overseeing technology risk, audits, and regulatory engagements. Managing technology assessments, QA controls, response materials, and senior stakeholder coordination.

Posted 8/19/2026full-timePennington • New Jersey • 🇺🇸 United StatesSenior💰 $125,000 - $178,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in internal control, regulatory compliance, and risk management within financial services or technology organizations. Proficient in leading quality assurance practices, managing audit responses, and synthesizing complex technical information for diverse audiences.

Highest-signal resume keywords

Internal Control ExperienceRegulatory ComplianceRisk ManagementQuality Assurance PracticesProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Risk AssessmentControl TestingData AnalysisTechnical WritingThematic AnalysisDocumentation ReviewPresentation SkillsMicrosoft PowerPointMicrosoft WordMicrosoft Excel

Soft Skills

Communication SkillsRelationship ManagementCollaboration SkillsStrategic ThinkingAttention to Detail

Tools & Technologies

SharePointGovernance DashboardsQuality Inspection ToolsTechnology Domain Disciplines

Certifications & Qualifications

CISSPCRISCCISACISM

Industry Keywords

Financial ServicesOperational RiskComplianceAuditGovernance

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Lead and execute internal control discipline and operational excellence within a Line of Business or Enterprise Control Function
Execute processes and tools to drive adherence to enterprise-wide standards
Assess the design and effectiveness of risk and control environments
Perform monitoring and testing of controls and identify issues and improvements for remediation
Lead implementation of optimized controls and enhanced Quality Assurance practices
Manage the performance and productivity of team members conducting quality inspection reviews
Ensure timely execution of QA activities, control execution, case management, and results reporting
Manage and review front-line unit responses for regulatory exams, internal audits, and monitoring reviews
Ensure accurate data and relevant information are captured for inspection metrics and governance dashboards
Lead complex technology-focused Regulatory/Audit exams or GCOR assessments
Develop strong, well-positioned response materials
Apply technical knowledge to address questions and coordinate with subject matter experts
Manage assessment timelines from exam start through completion
Analyze questions and author, edit, and review responses and technical overviews or deep-dive presentations
Review technical evidence and ensure complete and accurate responses
Analyze control deficiencies and drive appropriate disposition
Interface with organizational leaders and stakeholders to ensure risk and regulatory awareness
Drive collaboration across Technology, Operations, Audit, GCOR, and GIS teams

Requirements

What you’ll need

7+ years of internal control, regulatory, audit, risk, legal or compliance experience within a financial services or technology organization
Ability to communicate complex technical subject matter clearly to varied audiences, from executives to junior analysts
Excellent writing and communication skills
Ability to synthesize technical content from subject matter experts
Ability to identify and perform thematic analysis
Strong relationship management and collaboration skills
Ability to influence and motivate teams, stakeholders, and peers
Ability to analyze, simplify, and collaborate to solve complex problems
Strategic thinker, self-starter, organized, versatile, and capable of minimal oversight
Detail-oriented with ability to review documentation for accuracy and relevance
Ability to make timely decisions and determine when to engage others
Proven facilitation and presentation skills, including executive-level presentations
Excellent project management and interpersonal skills
Strong attention to detail, accuracy, and prioritization
Excellent Microsoft Office skills, specifically PowerPoint and Word, SharePoint, and Excel
Knowledge of technology domain disciplines
Bachelor's and/or Master's degree and/or relevant work experience
Cybersecurity certification such as CISSP, CRISC, CISA, CISM, or similar is desired
Prior operational risk or compliance experience in technology is desired
Detailed bank-specific risk management and governance experience is desired

Benefits

Comp & perks

Discretionary incentive eligible
Eligible to participate in the annual discretionary plan
Benefits eligible
Paid time off
Resources and support for employees
In-office culture with role-specific flexibility
Opportunities to learn, grow, and make an impact