Business Control Manager – Enterprise Control Program Adherence

Bank of America

Business control manager strengthening risk controls and QA at Bank of America. Leading monitoring, remediation, governance, and regulatory-review support across enterprise operations.

Posted 8/16/2026full-timeBoston • Massachusetts, New Jersey, North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $104,000 - $159,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business controls, risk management, and compliance, with a strong focus on quality assurance and operational excellence. Proven ability to lead teams, manage performance, and effectively communicate with senior management while driving adherence to enterprise standards.

Highest-signal resume keywords

Business ControlsRisk ManagementQuality AssuranceComplianceAudit

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process DesignControl TestingData AccuracyMetrics GovernanceRegulatory Exam Management

Soft Skills

Excellent CommunicationStrategic ThinkingInfluencing SkillsOrganizational SkillsConsensus Building

Industry Keywords

Operational ExcellenceEnterprise PoliciesIssue ManagementInformation SecurityBusiness Continuity

About the role

Key responsibilities & impact

Support execution of internal control discipline and operational excellence within a Line of Business or Enterprise Control Function
Execute processes and tools to drive adherence to enterprise-wide standards
Lead assessment of risk and control environment design and effectiveness
Perform monitoring and testing of controls, identifying issues and improvements for remediation
Lead implementation of optimized controls and enhanced Quality Assurance practices
Manage team-member performance and productivity for quality inspection reviews
Ensure timely execution of QA activities, including control execution, case management, and results reporting
Manage and review front-line-unit responses for regulatory exams, internal audits, and monitoring and inspection reviews
Ensure data accuracy and capture information for inspection metrics and governance dashboards
Partner with business leaders and process owners to improve awareness of and adherence to enterprise policies and standards
Monitor process and control performance and support governance of related metrics

Requirements

What you’ll need

5+ years of experience with business controls, risk, compliance, audit, process design, or a similar function
High school diploma, GED, secondary school, or equivalent
Excellent written and verbal communication skills
Ability to simplify and summarize complex topics
Executive presence and experience interacting with senior management across business lines
Effective partnering skills and ability to build consensus
Ability to influence peers and stakeholders across multiple groups
Ability to see the big picture and connect dots horizontally
Inquisitive approach and ability to probe for information
Strategic thinker, self-starter, organized, versatile, and able to work with minimal management oversight
Ability to manage multiple, diverse responsibilities
Knowledge or experience in enterprise activities such as business continuity, resiliency, issue management, records management, information security, or conflicts of interest is a plus

Benefits

Comp & perks

Flexible benefits
Physical, emotional, and financial wellness resources and support
Opportunities to learn, grow, and make an impact
Paid time off
Annual discretionary incentive plan eligibility
Benefits eligibility