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Bank of America

Relationship Banker

Bank of America

Relationship Banker helping Bellingham clients achieve financial goals at Bank of America. Educating clients on banking services, processing cash transactions, and connecting them with tailored financial solutions.

Posted 8/4/2026full-timeBellingham • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client engagement and relationship-building skills while effectively educating clients on financial solutions, including mobile and online banking. Exhibits critical thinking and problem-solving abilities to meet clients' financial needs and drive operational excellence.

Highest-signal resume keywords
Client EngagementCash HandlingFinancial Services ExperienceEffective Communication SkillsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Cash TransactionsMobile BankingOnline BankingATM TransactionsSales ExperienceFinancial Needs AssessmentTime ManagementProcess ComplianceRisk Culture ExecutionOperational Excellence
Soft Skills
EnthusiasticSelf-StarterCollaborativeAdaptabilityRelationship Building
Industry Keywords
Financial GoalsClient ExperienceSmall Business KnowledgeLending ExpertiseInvestment Knowledge

About the role

Key responsibilities & impact
  • Engage clients in the lobby to educate and assist with transactions through mobile banking, online banking, and ATMs
  • Accurately and efficiently process cash transactions
  • Have deep conversations with clients to understand financial and life priorities
  • Connect clients to solutions that meet their financial goals
  • Execute the bank's risk culture and strive for operational excellence
  • Build relationships with clients to meet financial needs
  • Follow established processes, guidelines, laws, and regulations
  • Partner with small business, lending, and investment experts to grow business knowledge and networks
  • Manage financial center traffic, appointments, and outbound calls
  • Drive the client experience
  • Manage cash responsibilities

Requirements

What you’ll need
  • Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results
  • Collaborates effectively and builds strong relationships
  • Passion, commitment, and drive to improve clients' financial lives
  • Ability to identify solutions for new and existing clients based on their needs
  • Effective and confident communication skills
  • Ability to engage all clients
  • Ability to learn and adapt to new information and technology platforms
  • Ability to educate clients on ATM, online banking, and mobile banking transactions
  • Strong critical thinking and problem-solving skills
  • Ability to follow established processes, guidelines, laws, and regulations
  • Efficient time and capacity management
  • Availability to work weekends and/or extended hours
  • May be scheduled at any financial center within a reasonable distance
  • Desired: financial services experience and industry knowledge
  • Desired: one year of successful sales experience in a salary-plus-incentive environment with individual sales goals
  • Desired: six months of cash handling experience
  • Minimum education: High School Diploma / GED / Secondary School or equivalent

Benefits

Comp & perks
  • Affordable, competitive and flexible benefits
  • Support for physical, emotional, and financial wellness
  • Paid time off
  • Resources and support for employees
  • Career opportunities to learn, grow, and make an impact