Relationship Banker, English and Spanish Required

Bank of America

Relationship Banker serving Miami-area clients for Bank of America. Educating clients on self-service banking, processing cash transactions, and connecting them with financial solutions.

Posted 8/4/2026full-timeDoral • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client engagement and relationship building, with a strong focus on financial solutions and operational excellence. Proficient in cash handling, mobile banking, and online banking, while adhering to established processes and regulations.

Highest-signal resume keywords

Cash Handling ExperienceFinancial Services KnowledgeBilingual in English and SpanishEffective Communication SkillsSales Experience in Salary-Plus-Incentive Environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash Transactions ProcessingMobile Banking EducationOnline Banking EducationATM EducationTime ManagementProblem-SolvingCritical ThinkingFinancial Products KnowledgeOperational ExcellenceRegulatory Compliance

Soft Skills

Relationship BuildingEnthusiastic Self-StarterCollaborationAdaptabilityMotivation

Certifications & Qualifications

High School DiplomaGEDAssociate's DegreeBachelor's Degree

Industry Keywords

Financial ServicesClient ExperienceRisk CultureSalesSmall Business

About the role

Key responsibilities & impact

Engage clients in the lobby to educate and assist with transactions through mobile banking, online banking, and ATMs
Accurately and efficiently process cash transactions
Conduct in-depth conversations to understand clients’ financial and life priorities
Connect clients with solutions that meet their financial goals
Execute the bank’s risk culture and pursue operational excellence
Build client relationships to meet financial needs
Follow established processes, laws, and regulations
Partner with small business, lending, and investment experts
Manage financial center traffic, appointments, and outbound calls
Drive the client experience
Manage cash responsibilities

Requirements

What you’ll need

High School Diploma / GED / Secondary School or equivalent
English and Spanish language required
Must work weekends and/or extended hours as scheduled
May be scheduled at any financial center location within a reasonable distance
Enthusiastic, highly motivated self-starter with strong work ethic and focus on results
Ability to collaborate and build strong relationships
Ability to identify solutions for new and existing clients
Effective and confident communication skills
Ability to learn and adapt to new information and technology platforms
Ability to educate clients on ATM, online banking, and mobile banking
Strong critical thinking and problem-solving skills
Ability to follow established processes, laws, and regulations
Ability to efficiently manage time and capacity
Experience in financial services and knowledge of financial services industry, products, and solutions preferred
One year of successful sales experience in a salary-plus-incentive environment preferred
Six months of cash handling experience preferred
Bachelor’s Degree or business-relevant Associate’s Degree preferred

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for teammates’ physical, emotional, and financial wellness
Opportunities to learn, grow, build a career, and make an impact
Inclusive workplace and career development opportunities