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Bank of America

Relationship Banker

Bank of America

Relationship Banker engaging clients in the lobby to assist with transactions and educate on financial solutions. Providing a great client experience while processing cash transactions and managing financial center responsibilities.

Posted 8/1/2026full-timeCharleston • South Carolina • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in cash handling and financial services, with a strong ability to engage clients and identify tailored solutions to meet their financial goals. Exhibits effective communication and collaboration skills to enhance the client experience and drive operational excellence.

Highest-signal resume keywords
Cash Handling ExperienceFinancial Services KnowledgeSales ExperienceClient Relationship ManagementCritical Thinking

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Cash Transactions ProcessingFinancial Priorities AssessmentOperational Excellence ExecutionClient Solutions IdentificationTraffic Management
Soft Skills
Enthusiastic Self-StarterEffective CommunicationCollaborationProblem-SolvingAdaptability
Certifications & Qualifications
Bachelor's DegreeAssociate's Degree
Industry Keywords
Financial ServicesClient ExperienceRisk CultureSalesClient Engagement

About the role

Key responsibilities & impact
  • Engage clients in the lobby to educate and assist with transactions
  • Accurately process cash transactions for clients
  • Have deep conversations with clients about financial priorities
  • Connect clients to solutions that meet financial goals
  • Executes the bank's risk culture and strives for operational excellence
  • Builds relationships with clients to meet financial needs
  • Follows established processes and guidelines in daily activities
  • Manages financial center traffic, appointments, and outbound calls effectively
  • Drives the client experience
  • Manages cash responsibilities

Requirements

What you’ll need
  • Is an enthusiastic, highly motivated self-starter
  • Collaborates effectively to get things done
  • Displays passion and commitment to deliver an experience for clients
  • Confident in identifying solutions for clients based on their needs
  • Communicates effectively and confidently
  • Ability to learn and adapt to new information and technology platforms
  • Strong critical thinking and problem-solving skills
  • Must be able to work weekends and/or extended hours
  • Experience in financial services and knowledge of financial services industry
  • One year of demonstrated successful sales experience
  • Six months of cash handling experience
  • Bachelor's Degree or business-relevant Associate’s Degree

Benefits

Comp & perks
  • affordable, competitive and flexible benefits
  • physical, emotional, and financial wellness programs