Relationship Banker – Bilingual Spanish Required

Bank of America

Relationship Banker engaging clients in banking services at Bank of America. Educating clients on transactions through self-service resources and building financial knowledge.

Posted 8/1/2026full-timeNewark • New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client engagement skills by educating clients on self-service banking technologies and effectively processing transactions. Exhibits critical thinking and problem-solving abilities to connect clients with financial solutions that align with their goals.

Highest-signal resume keywords

Client EngagementTransaction ProcessingCritical ThinkingRelationship BuildingSelf-Service Technology Education

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash Transaction ProcessingMobile BankingOnline BankingATM Operations

Soft Skills

Effective CommunicationProblem-SolvingTime ManagementEnthusiasmMotivation

Tools & Technologies

Self-Service Technologies

Industry Keywords

Financial GoalsClient SolutionsComplianceBanking Regulations

About the role

Key responsibilities & impact

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
Key responsibilities include accurately and efficiently processing cash transactions for clients as needed.
Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Requirements

What you’ll need

Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
Collaborates effectively to get things done, building and nurturing strong relationships.
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.
Is confident in identifying solutions for new and existing clients based on their needs.
Communicates effectively and confidently and is comfortable engaging all clients.
Has the ability to learn and adapt to new information and technology platforms.
Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).
Applies strong critical thinking and problem-solving skills to meet clients' needs.
Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
Efficiently manages time and capacity.
Focuses on results while acting in the best interest of the client.
Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance.

Benefits

Comp & perks

This role is currently benefits eligible.
We provide industry-leading benefits.
Access to paid time off.
Resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.