Relationship Banker

Bank of America

Relationship Banker role at Bank of America engaging clients in financial transactions and providing solutions. Assists clients with self-service banking resources and builds relationships to meet needs.

Posted 7/31/2026full-timeLos Angeles • California • 🇺🇸 United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong client engagement skills through effective communication and education on self-service banking technologies, while adhering to established processes and regulations. Exhibits critical thinking and problem-solving abilities to enhance the client experience and meet financial needs.

Highest-signal resume keywords

Client EngagementSelf-Service Banking EducationCritical ThinkingRelationship BuildingOperational Excellence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Mobile BankingOnline BankingATM TransactionsCash ManagementFinancial Needs Assessment

Soft Skills

Effective CommunicationCollaborationTime ManagementProblem-SolvingMotivation

Industry Keywords

Risk CultureFinancial Center OperationsClient ExperienceComplianceBusiness Knowledge

About the role

Key responsibilities & impact

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
Executes the bank's risk culture and strives for operational excellence
Builds relationships with clients to meet financial needs
Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
Grows business knowledge and network by partnering with experts in small business, lending, and investments
Manages financial center traffic, appointments, and outbound calls effectively
Drives the client experience
Manages cash responsibilities

Requirements

What you’ll need

Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
Collaborates effectively to get things done, building and nurturing strong relationships
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
Is confident in identifying solutions for new and existing clients based on their needs
Communicates effectively and confidently and is comfortable engaging all clients
Has the ability to learn and adapt to new information and technology platforms
Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking)
Applies strong critical thinking and problem-solving skills to meet clients' needs
Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
Efficiently manages time and capacity
Focuses on results while acting in the best interest of the client
Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance.

Benefits

Comp & perks

access to paid time off
resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.