Test Manager

Bank of America

Manage Global Banking & Markets portfolio governance at Bank of America by leveraging metrics for execution health and risk insights. Collaborate with key stakeholders for efficient operations and reporting.

Posted 7/31/2026full-timeCharlotte • Arizona, New Jersey, North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong strategic and critical thinking skills to connect metrics, risks, and business context, ensuring effective decision-making and escalation. Proficient in risk management, stakeholder engagement, and translating complex portfolio metrics into actionable insights for senior leadership.

Highest-signal resume keywords

Risk ManagementStakeholder ManagementStrategic ThinkingDashboard InsightsPortfolio Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Metrics AnalysisRisk IdentificationMitigation StrategiesExecution Progress TrackingData Reporting

Soft Skills

Critical ThinkingCommunicationCollaborationAccountabilityProblem Solving

Tools & Technologies

DashboardsPerformance Indicators

Industry Keywords

Business AdministrationFinanceEconomicsProcess EngineeringCompliance

About the role

Key responsibilities & impact

Own and manage metrics used to run the portfolio, including execution progress, inventory health, intake volume, capacity indicators, root cause trends, remediation status, and emerging risk themes
Drive the day-to-day operating governance for the portfolio, including weekly risk routines, metric reviews, issue escalation, action tracking, and follow-up with Test Owners and Test Owner Representatives
Provide transparency to senior leaders and key stakeholders through clear, concise reporting packages that connect metric performance to risks, decisions, and required actions
Partner with TO/TORs to review testing inventory, confirm objectives are clear, validate risk and LRR alignment where applicable, and ensure tests remain aligned to portfolio priorities
Oversee intake review and prioritization across development and execution, ensuring work is appropriately assessed, sequenced, approved, and connected to risk-based priorities
Use dashboard insights and metric trends to identify execution gaps, root causes, remediation needs, aging items, and opportunities to simplify or strengthen portfolio management routines
Facilitate recurring portfolio routines, including weekly risk meetings, monthly execution progress reviews, and timely escalation of items requiring leadership attention
Prepare stakeholder metrics and operating updates that translate portfolio performance into clear insights, decisions, and recommended actions for senior leaders and business partners
Collaborates with process owners to understand processes, identify risks, and plan methodologies to evaluate controls, and compliance with laws, rules, and policies
Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.

Requirements

What you’ll need

Bachelor’s degrees or above in fields including but not limited to: Business Administration, Finance, Economics, Process Engineering
5+ years of relevant work experience
Strong strategic and critical thinking skills, with the ability to connect metrics, risks, controls, and business context to inform decisions and escalate issues effectively
Demonstrated ability to understand the “why,” ask thoughtful follow-up questions, and apply context to determine the right path forward
Proven ability to manage daily operating routines, competing priorities, and strict deadlines while maintaining ownership and accountability for high-quality outcomes
Strong command of risk management, including the ability to identify trends, anticipate issues, develop mitigation strategies, and drive timely escalation
Advanced written, verbal, and presentation skills, with the ability to translate portfolio metrics into clear executive-level insights and action-oriented recommendations
Strong stakeholder management skills, with experience engaging senior leaders, Test Owners, Test Owner Representatives, and cross-functional partners to drive alignment and accountability
Experience using dashboards, leverage metrics, and performance indicators to monitor execution health, identify root causes, and support portfolio-level decision making.

Benefits

Comp & perks

affordable, competitive and flexible benefits