CashPro Service Product Manager II

Bank of America

CashPro Service Product Manager II at Bank of America managing digital service user experience and product development. Supporting existing capabilities and delivering new features to enhance client services.

Posted 7/31/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $157,000 - $230,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in digital service user experience, leveraging data and metrics for informed decision-making, and managing product development through the entire lifecycle. Strong communication skills are essential for creating presentations and collaborating with cross-functional teams.

Highest-signal resume keywords

Digital Service CapabilitiesData AnalysisPresentation CreationCross-Functional CollaborationAI Technology Fluency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product DevelopmentData AnalysisMarket ResearchProject ManagementService Application Expertise

Soft Skills

ProactiveTeam PlayerStrong CommunicatorStrategic ThinkerInnovative

Certifications & Qualifications

BS DegreeBA Degree

Industry Keywords

CashProUser ExperienceProduct LifecycleCommercializationStakeholder Engagement

About the role

Key responsibilities & impact

Support end-to-end ownership of the digital service user experience
Identify and create plans for product development
Deeply understand CashPro product functionality and marketplace trends
Leverage data and metrics to inform business decisions and define goals
Create and deliver presentations demonstrating CashPro Service features
Manage projects end-to-end through the product lifecycle
Maintain close partnership with technology teammates and vendors
Support weekend release activity for product launches
Partner with Commercialization team post-launch
Subject Matter Expert for all Service applications
Serve as an innovation champion and thought leader
Conduct market research to identify necessary product enhancements

Requirements

What you’ll need

Proactive and Reliable: Motivated self-starter with high attention to detail
Inclusive and Inspiring: Team player who values collaboration
Authentic and Passionate: Highly engaged teammate with intensity and intentions aligned
Innovative and Curious: Strategic thinker with out-of-the box ideas
Confident and Agile: Strong communicator, easily build relationships
Direct experience with building digital service capabilities
Strong analytical skills
Fluency with AI technology and its applicability to digital service experience
Strategic thinker, balanced with tactical execution skills
Ability to work on cross-functional, global teams across multiple time zones
Ability to synthesize multiple inputs from various stakeholders
Strong communicator with experience creating presentations to educate audiences
Comfortable with public speaking in virtual and in-person events
Ability to perform data analysis and define key metrics to measure success
Minimum: BS or BA degree

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Access to paid time off
Resources and support to employees for genuine impact