CashPro Service Product Manager II

Bank of America

Global CashPro Product Manager II at Bank of America supporting digital service user experience and enhancing treasury solutions. Leading projects to manage product development and commercialization initiatives.

Posted 7/30/2026full-timeNew York City • Illinois, New York, North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $157,000 - $230,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the end-to-end digital service user experience, including defining business requirements, overseeing feature launches, and analyzing success metrics. Proficient in leveraging AI technology and conducting market research to enhance product offerings and drive commercialization.

Highest-signal resume keywords

Digital Service CapabilitiesData AnalysisAI Technology FluencyProject ManagementStrong Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisMicrosoft ExcelFeature DevelopmentSuccess Metrics DefinitionMarket Research

Soft Skills

Analytical SkillsStrategic ThinkingTactical ExecutionCross-Functional CollaborationPublic Speaking

Certifications & Qualifications

Undergraduate Degree

Industry Keywords

Digital ServiceCommercializationUser ExperienceProduct LifecycleRegulatory Requirements

About the role

Key responsibilities & impact

Support end-to-end ownership of the digital service user experience
Define business requirements for new feature development
Oversee feature launch, define/monitor/report on success metrics
Drive commercialization
Create and deliver presentations demonstrating CashPro Service features
Manage projects end-to-end through the product lifecycle
Maintain close partnership technology teammates and vendors
Support weekend release activity as associated with product launches
Partner with Commercialization team post-launch to spread awareness and excitement of new solutions and increase adoption and penetration
Conduct market research, monitor industry trends, and changes in regulatory requirements to identify necessary product enhancements.

Requirements

What you’ll need

Direct experience with building digital service capabilities
Strong analytical skills
Fluency with AI technology and its applicability with the digital service experience
Strategic thinker, balanced with tactical execution skills
Ability to work on cross-functional, global teams across multiple time zones, fostering strong working relationships
Ability to synthesize multiple inputs from various stakeholders into a cohesive message to drive alignment
Strong communicator with experience creating and facilitating presentations to educate internal and external audiences across all levels within an organization
Comfortable with public speaking, both in virtual and in-person events
Ability to perform data analysis and define key metrics to measure success.
Experience and success working with large, complex data sets, including Microsoft Excel formulas and pivot tables.
Required to comply with workplace excellence policies pertaining to in-office presence
Undergraduate degree required. Minimum: BS or BA degree

Benefits

Comp & perks

Access to paid time off
Affordable, competitive and flexible benefits