Relationship Banker

Bank of America

Relationship Banker engaging clients at Bank of America to assist with financial transactions. Processing cash transactions and connecting clients to solutions for their financial goals.

Posted 7/29/2026full-timeAnnapolis • Maryland • 🇺🇸 United StatesJunior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client engagement and relationship-building skills to effectively meet financial needs while adhering to established processes. Possesses a solid understanding of financial services, products, and solutions, complemented by critical thinking and problem-solving abilities.

Highest-signal resume keywords

Financial Services ExperienceCash Handling ExperienceSales ExperienceClient Relationship ManagementCritical Thinking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash Transactions ProcessingFinancial Products KnowledgeSales TechniquesSelf-Service Resources UtilizationOperational Excellence

Soft Skills

Effective CommunicationRelationship BuildingAdaptabilityEnthusiasmCollaboration

Certifications & Qualifications

Bachelor's DegreeAssociate's Degree in Business ManagementAssociate's Degree in Business AdministrationAssociate's Degree in Finance

Industry Keywords

Financial GoalsClient ExperienceRisk CultureBusiness KnowledgeFinancial Center Operations

About the role

Key responsibilities & impact

engaging clients in the lobby to educate and assist with conducting transactions through self-service resources
accurately and efficiently processing cash transactions for clients as needed
having deep conversations with clients to gain in-depth knowledge of the financial and life priorities
connecting clients to solutions that meet the financial goals
executes the bank's risk culture and strives for operational excellence
builds relationships with clients to meet financial needs
follows established processes and guidelines in daily activities to do what is right for clients and the bank
grows business knowledge and network by partnering with experts in small business, lending, and investments
manages financial center traffic, appointments, and outbound calls effectively
drives the client experience

Requirements

What you’ll need

Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results
collaborates effectively to get things done, building and nurturing strong relationships
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
communicates effectively and confidently and is comfortable engaging all clients
Has the ability to learn and adapt to new information and technology platforms
applies strong critical thinking and problem-solving skills to meet clients' needs
Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance
Experience in financial services and knowledge of financial services industry, products and solutions
one year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
six months of cash handling experience
Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Benefits

Comp & perks

industry-leading benefits
access to paid time off
resources and support to our employees