Relationship Banker

Bank of America

Relationship Banker role at Bank of America engaging clients and assisting with banking transactions. Focus on education around self-service resources and building client relationships for financial success.

Posted 7/29/2026full-timeLutherville • Maryland • 🇺🇸 United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client engagement and relationship-building skills while effectively processing transactions and educating clients on banking solutions. Exhibits critical thinking, problem-solving abilities, and a commitment to operational excellence in a fast-paced environment.

Highest-signal resume keywords

Client EngagementCash Transaction ProcessingEffective CommunicationCritical ThinkingTime Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Cash Transaction ProcessingSelf-Service Technology EducationFinancial Needs Assessment

Soft Skills

Enthusiastic Self-StarterCollaborationProblem-SolvingAdaptabilityClient Relationship Building

Industry Keywords

Banking TransactionsOperational ExcellenceRisk CultureFinancial GoalsBusiness Knowledge

About the role

Key responsibilities & impact

Engage clients in the lobby to educate and assist with transactions through self-service resources
Accurately and efficiently process cash transactions
Have deep conversations with clients to gain knowledge of their financial priorities
Connect clients to solutions that meet their financial goals
Execute the bank's risk culture and strive for operational excellence
Build relationships with clients to meet financial needs
Follow established processes and guidelines in daily activities
Grow business knowledge and network by partnering with experts

Requirements

What you’ll need

Enthusiastic, highly motivated self-starter with a strong work ethic
Collaborates effectively to get things done
Passion, commitment, and drive to deliver an experience that improves clients' financial lives
Confident in identifying solutions based on clients' needs
Effective communication with all clients
Ability to learn and adapt to new information and technology platforms
Confidence in educating clients on banking transactions through self-service technologies
Strong critical thinking and problem-solving skills
Efficient time and capacity management
Focus on results while acting in the best interest of the client
Must be able to work weekends and/or extended hours

Benefits

Comp & perks

Industry-leading benefits
Access to paid time off
Resources and support to make a genuine impact