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Wealth Management Client Associate
Bank of AmericaClient Associate at Merrill Wealth Management supporting Financial Advisors and client service operations. Fostering client relationships and ensuring operational excellence while promoting banking services.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates a client-centric approach by providing excellent client service and maintaining strong client relationships while ensuring compliance with banking policies. Proficient in utilizing technology platforms and tools to enhance client interactions and operational efficiency.
Highest-signal resume keywords
Client Service ExcellenceFINRA Securities Industry Essentials (SIE)Series 7Series 66Investment Product Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client Relationship ManagementOperational ExcellenceDetail OrientationComplex Solution DeliveryContinuous Learning
Soft Skills
Enthusiastic Self-StarterStrong Work EthicAdaptabilitySound JudgmentProfessional Communication
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPointSalesforce
Certifications & Qualifications
FINRA Securities Industry Essentials (SIE)Series 7Series 66
Industry Keywords
Client-Centric MindsetBanking OfferingsInvestment ProductsRisk ManagementOperational Policies
About the role
Key responsibilities & impact- Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings
- Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests
- Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk
- Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA
- Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset
Requirements
What you’ll need- Is an enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on results
- Demonstrates a client-centric mindset, always acting in the best interest of the client
- Has the ability to learn and adapt to new information and technology platforms
- Currently holds or is pursuing FINRA Securities Industry Essentials (SIE), Series 7, and/or Series 66 (63 and 65 accepted in lieu of 66)
- Possesses industry knowledge and an understanding of investment products
- Has experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience
- Is comfortable operating in a fast-paced environment with changing and evolving responsibilities
- Is detail oriented
- Demonstrates a commitment to continuous learning and professional growth
- Exhibits sound judgment and discretion when handling sensitive information
- Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce
- Demonstrates professional verbal and written communication skills.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Professional development opportunities