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Bank of America

Consumer Resolution Associate

Bank of America

Consumer Resolution Associate providing expert witness services in court for Bank of America. Involves legal research, case resolution strategies, and collaboration with management.

Posted 7/25/2026full-timeHunt Valley • Maryland • 🇺🇸 United StatesJuniorMid-Level💰 $70,200 - $98,400 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in legal drafting and writing, along with strong analytical thinking and decision-making skills. Capable of conducting thorough legal research and presenting findings to senior management with executive presence.

Highest-signal resume keywords
Legal Drafting And WritingCritical ThinkingAttention To DetailOral CommunicationsResearch

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Legal ResearchSettlement Agreement ReviewCase Resolution StrategyFactual Research
Soft Skills
CollaborationDecision MakingExecutive PresenceResult OrientationWritten Communications
Certifications & Qualifications
Credit Assistance Specialist
Industry Keywords
Due DiligenceIssue ManagementAnalytical Thinking

About the role

Key responsibilities & impact
  • Interacts with outside counsel and business clients with minimal supervision
  • Performs highest level of substantive legal or factual research
  • Assists site managers, in-house legal or outside counsel with strategizing case resolution based on outside counsel recommendation
  • Counsel opinions and prepares summaries to Senior or Executive Management for analysis and decision
  • Reviews Settlement Agreements for accuracy in accordance with case facts and business objectives
  • Presents case information and settlement proposals to Senior Management or key executives

Requirements

What you’ll need
  • Current Credit Assistance Specialist
  • 75% overnight travel required
  • Attention to Detail
  • Critical Thinking
  • Due Diligence
  • Oral Communications
  • Research
  • Collaboration
  • Decision Making
  • Executive Presence
  • Legal Drafting and Writing
  • Result Orientation
  • Analytical Thinking
  • Issue Management
  • Written Communications
  • Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Benefits

Comp & perks
  • Access to paid time off
  • Affordable, competitive and flexible benefits