Site Reliability Engineer – Lead

Bank of America

Site Reliability Engineer Lead role at Bank of America driving reliability and performance across technology platforms. Leading a team focused on modern Agile practices in large-scale environments.

Posted 7/24/2026full-timePlano • Arizona, North Carolina, Texas • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive expertise in Site Reliability Engineering (SRE) and platform engineering, with a strong focus on developing technology strategies, implementing observability practices, and leading incident response efforts. Proven ability to mentor teams and drive automation in large-scale environments while ensuring compliance with industry standards.

Highest-signal resume keywords

Site Reliability Engineering (SRE)Infrastructure-as-CodeObservability StacksCloud PlatformsIncident Response Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Systems EngineeringDevOpsLinux/Unix SystemsWindows SystemsNetworkingDistributed ComputingCapacity PlanningPerformance TuningCost OptimizationAutomation Tools

Soft Skills

Excellent CommunicationStakeholder ManagementExecutive Engagement

Tools & Technologies

TerraformAnsiblePythonKubernetesDynatraceGrafanaSplunkOpenTelemetry

Industry Keywords

Agile Solution DeliveryGovernance ModelsProactive MonitoringRoot Cause AnalysisTelemetry

Tech Stack

Tools & technologies

AnsibleCloudGrafanaKubernetesLinuxPythonSplunkTerraformUnix

About the role

Key responsibilities & impact

Build and lead a team to deliver technology products and services
Develop a technology strategy and ensure technology solutions comply with standards
Promote design, engineering, and organizational practices
Advocate and advance modern, Agile solution delivery practices
Define and implement SRE frameworks, including SLIs/SLOs/SLAs, error budgets, and incident response protocols
Establish governance models for reliability engineering across distributed teams
Champion a culture of observability and proactive monitoring
Lead root cause analysis (RCA) and post-incident reviews
Implement proactive problem detection using telemetry
Develop and maintain capacity models and monitor performance trends
Drive automation of operational tasks including deployments and scaling
Oversee major incident response and communication processes
Serve as a senior technical advisor and thought leader in SRE and platform engineering
Mentor SRE teams and partner with engineering leaders across the enterprise

Requirements

What you’ll need

10+ years of experience in systems engineering, DevOps, or SRE roles in large-scale environments
Deep understanding of Linux/Unix & Windows systems, networking, and distributed computing
Proven experience with observability stacks (e.g., Dynatrace, Grafana, Splunk, OpenTelemetry)
Expertise in infrastructure-as-code and automation tools (e.g., Terraform, Ansible, Python)
Strong knowledge of cloud platforms and container orchestration (Kubernetes)
Demonstrated success in leading incident response and driving systemic improvements
Experience with capacity planning, performance tuning, and cost optimization
Excellent communication and stakeholder management skills, including executive engagement.

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development programs