Relationship Banker

Bank of America

Relationship Banker engaging clients in the lobby to assist with banking transactions. Fostering relationships to improve clients' financial lives at Bank of America.

Posted 7/24/2026full-timeAurora • Colorado • 🇺🇸 United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client engagement and relationship-building skills to effectively meet financial needs while adhering to established processes. Possesses critical thinking and problem-solving abilities to enhance the client experience and drive operational excellence.

Highest-signal resume keywords

Client EngagementCash HandlingSales ExperienceFinancial Services KnowledgeCritical Thinking

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Cash TransactionsFinancial SolutionsOperational ExcellenceTime ManagementProblem-Solving

Soft Skills

Effective CommunicationCollaborationEnthusiasmMotivationAdaptability

Industry Keywords

Financial ServicesClient ExperienceBusiness KnowledgeRisk CultureSelf-Service Resources

About the role

Key responsibilities & impact

Engaging clients in the lobby to educate and assist with conducting transactions through self-service resources
Accurately and efficiently processing cash transactions for clients as needed
Having deep conversations with clients to gain in-depth knowledge of their priorities
Connecting clients to solutions that meet their financial goals
Executing the bank's risk culture and striving for operational excellence
Building relationships with clients to meet their financial needs
Follows established processes and guidelines in daily activities to do what is right
Grows business knowledge and network by partnering with experts in small business, lending, and investments
Manages financial center traffic, appointments, and outbound calls effectively
Drives the client experience

Requirements

What you’ll need

Is an enthusiastic, highly motivated self-starter
Collaborates effectively to get things done
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
Communicates effectively and confidently
Has the ability to learn and adapt to new information and technology platforms
Applies strong critical thinking and problem-solving skills
Efficiently manages time and capacity
Must be able to work weekends and/or extended hours
Experience in financial services and knowledge of financial services industry is desired
One year of demonstrated successful sales experience is preferred
Six months of cash handling experience is preferred
Bachelor's Degree or business-relevant Associate’s Degree is a plus

Benefits

Comp & perks

Paid time off
Affordable, competitive and flexible benefits
Access to resources and support
Industry-leading benefits