Analyst II – Tech Delivery

Bank of America

Analyst II managing Tech Delivery and refining business/system requirements for software changes. Collaborating with stakeholders and supporting end-to-end release work per enterprise standards.

Posted 7/24/2026full-timePennington • New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $89,000 - $151,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in capturing and refining business requirements, collaborating with stakeholders, and analyzing software development projects. Proficient in risk assessment and effective communication with senior leadership regarding release management.

Highest-signal resume keywords

5+ Years Of Experience In Software Development ProjectsRemedy Tool KnowledgeService Now Tool KnowledgeAI Tools Knowledge (Copilot-Chat, GitHub Copilot)Excellent Written And Verbal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Requirements AnalysisSoftware Change ManagementChange Ticket CreationRisk AssessmentPrompt Writing

Soft Skills

CollaborationStakeholder Engagement

Tools & Technologies

RemedyService NowAI Tools

Industry Keywords

Release ManagementEnterprise Change Standards

About the role

Key responsibilities & impact

capturing and refining business or system requirements that may involve a software change
working with stakeholders to understand their needs
analyzing problems and providing subject-matter expertise on products to support scope and requirement decisions
creating change tickets and support end to end release work per enterprise change standards
preparing and presenting Release manifest to senior leadership
assessing potential lower-level and production environment risks

Requirements

What you’ll need

5+ years of experience in software development projects
Remedy and Service Now tool knowledge
Strong on collaborating with various roles
Knowledge on AI tools like Copilot-Chat or GitHub Copilot, good ability to write prompts
Excellent written and verbal communication skills for leadership updates
Bachelor’s degree or equivalent work experience

Benefits

Comp & perks

affordable, competitive and flexible benefits
access to paid time off
resources and support to our employees