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Relationship Banker – Cantonese, Mandarin Required
Bank of AmericaRelationship Banker engaging clients in the lobby to educate and assist with transactions. Handling cash transactions and connecting clients with financial solutions.
Posted 7/23/2026full-timeSan Francisco • California • 🇺🇸 United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong client engagement and relationship-building skills while effectively managing cash transactions and adhering to established processes. Capable of educating clients on self-service banking solutions and applying critical thinking to meet financial needs.
Highest-signal resume keywords
Client EngagementCash Transaction ProcessingRelationship BuildingCritical ThinkingSelf-Service Technology Education
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cash Transaction ProcessingSelf-Service BankingFinancial Needs AssessmentOperational ExcellenceTime Management
Soft Skills
Effective CommunicationCollaborationProblem-SolvingEnthusiasmAdaptability
Industry Keywords
Financial ServicesClient ExperienceRisk CultureEstablished ProcessesCompliance
About the role
Key responsibilities & impact- Engaging clients in the lobby to educate and assist with conducting transactions through self-service resources
- Accurately and efficiently processing cash transactions for clients as needed
- Having deep conversations with clients to gain in-depth knowledge of financial and life priorities
- Connecting clients to solutions that meet their financial goals
- Executing the bank's risk culture and striving for operational excellence
- Building relationships with clients to meet financial needs
- Following established processes and guidelines in daily activities to do what is right for clients and the bank
- Managing financial center traffic, appointments, and outbound calls effectively
- Driving the client experience
- Managing cash responsibilities
Requirements
What you’ll need- Is an enthusiastic, highly motivated self-starter with a strong work ethic
- Collaborates effectively to get things done, building and nurturing strong relationships
- Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
- Is confident in identifying solutions for new and existing clients based on their needs
- Communicates effectively and confidently and is comfortable engaging all clients
- Has the ability to learn and adapt to new information and technology platforms
- Is confident in educating clients on how to conduct simple banking transactions through self-service technologies
- Applies strong critical thinking and problem-solving skills to meet clients' needs
- Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
- Efficiently manages time and capacity
- Focuses on results while acting in the best interest of the client
- Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Industry-leading benefits
- Resources and support for employees