Relationship Banker

Bank of America

Relationship Banker at Bank of America engaging clients in financial services and assisting with transactions. Fostering deep financial conversations and managing banking services in the lobby area.

Posted 7/22/2026full-timeForked River • New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client engagement and transaction processing while adhering to banking regulations. Proficient in utilizing self-service technologies to enhance client experiences and meet financial goals.

Highest-signal resume keywords

Client EngagementTransaction ProcessingSelf-Service Technology EducationCritical ThinkingRelationship Building

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Cash Transaction ProcessingMobile BankingOnline BankingATM OperationsFinancial Needs Assessment

Soft Skills

Effective CommunicationCollaborationProblem-SolvingTime ManagementMotivation

Industry Keywords

Banking RegulationsRisk CultureOperational ExcellenceFinancial SolutionsClient Experience

About the role

Key responsibilities & impact

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM
Key responsibilities include accurately and efficiently processing cash transactions for clients as needed
Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals
Executes the bank's risk culture and strives for operational excellence
Builds relationships with clients to meet financial needs
Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
Grows business knowledge and network by partnering with experts in small business, lending, and investments
Manages financial center traffic, appointments, and outbound calls effectively
Drives the client experience
Manages cash responsibilities

Requirements

What you’ll need

Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results
Collaborates effectively to get things done, building and nurturing strong relationships
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
Is confident in identifying solutions for new and existing clients based on their needs
Communicates effectively and confidently and is comfortable engaging all clients
Has the ability to learn and adapt to new information and technology platforms
Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking)
Applies strong critical thinking and problem-solving skills to meet clients' needs
Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
Efficiently manages time and capacity
Focuses on results while acting in the best interest of the client
Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance

Benefits

Comp & perks

Access to paid time off
Affordable, competitive and flexible benefits