Relationship Banker

Bank of America

Relationship Banker educating clients and assisting with transactions through self-service resources. Responsible for building relationships and delivering financial solutions to clients in a New York bank.

Posted 7/22/2026full-timeArmonk • New York • 🇺🇸 United StatesJunior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong financial services knowledge and effective client relationship management, focusing on delivering exceptional client experiences while adhering to regulatory guidelines. Possesses critical thinking and problem-solving skills to identify solutions that meet client needs.

Highest-signal resume keywords

Financial Services ExperienceClient Relationship ManagementSales ExperienceCash HandlingCritical Thinking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial KnowledgeSales TechniquesCash ManagementBanking TransactionsRegulatory Compliance

Soft Skills

Effective CommunicationCollaborationAdaptabilityTime ManagementResults-Oriented

Tools & Technologies

ATMOnline BankingMobile Banking

Industry Keywords

Risk CultureOperational ExcellenceClient ExperienceFinancial ProductsBusiness Management

About the role

Key responsibilities & impact

Executes the bank's risk culture and strives for operational excellence
Builds relationships with clients to meet financial needs
Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
Grows business knowledge and network by partnering with experts in small business, lending, and investments
Manages financial center traffic, appointments, and outbound calls effectively
Drives the client experience
Manages cash responsibilities

Requirements

What you’ll need

Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
Collaborates effectively to get things done, building and nurturing strong relationships
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
Is confident in identifying solutions for new and existing clients based on their needs
Communicates effectively and confidently and is comfortable engaging all clients
Has the ability to learn and adapt to new information and technology platforms
Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking)
Applies strong critical thinking and problem-solving skills to meet clients' needs
Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
Efficiently manages time and capacity
Focuses on results while acting in the best interest of the client
Can be flexible to work weekends and/or extended hours as needed
Experience in financial services and knowledge of financial services industry, products and solutions
One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
Six months of cash handling experience
Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance.

Benefits

Comp & perks

This role is currently benefits eligible.
We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.