Consumer Digital Strategy Coordinator

Bank of America

Planning & Prioritization Coordinator managing digital strategy at Bank of America. Supports digital capability delivery and ensures effective operations across multiple platforms.

Posted 7/22/2026full-timeCharlotte • Arizona, Massachusetts, North Carolina, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $93,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project planning, stakeholder management, and performance analysis to drive successful software delivery and enhance digital experiences. Proficient in communication and collaboration across cross-functional teams to ensure alignment and efficiency in project execution.

Highest-signal resume keywords

Project PlanningStakeholder ManagementPerformance AnalysisCollaboration SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project PlanningPerformance Metrics AnalysisDefect ResolutionRisk MitigationProcess Improvement

Soft Skills

Highly OrganizedSelf-StarterAccountabilityCollaborationEffective Communication

Industry Keywords

Digital ExperienceBank of AmericaTechnology Project ExecutionCross-Functional CollaborationMatrixed Organization

About the role

Key responsibilities & impact

Supports delivery of world-class software solutions within time, scope, and budget to provide an enhanced digital experience to clients
Contributes towards operational routines, the day-to-day health of digital capabilities, resolution of defects, routing of complaints, and performance metrics results
Conducts project planning, sprint, and release planning and contributes to the execution of the program vision and roadmap
Performs analysis to capture and report key performance indicators and return on investment of products
Creates presentations and written materials and communicates in an effective and engaging manner to enhance project outcomes
Builds and maintains relationships across stakeholders and partners in order to effectively navigate the bank, ensure successful delivery of assigned work, and secure ongoing support for owned features
Leverages knowledge of the business to make informed decisions at every stage of the product development and sustainment lifecycle
Foster strong partnerships and ongoing collaboration with cross-functional partners by leveraging regular operating rhythms and shared reporting to ensure alignment on priorities, progress, and outcomes.
Understand priorities, business impact and timeline requirements for assigned portfolio of work to be able to appropriately advise on prioritization against broader portfolio
Drive risk mitigation by proactively monitoring and managing portfolio of work through intake, estimation and technology workflow steps
Keep process improvement focus throughout, contributing to team efforts to make delivering work more efficient

Requirements

What you’ll need

5+ years of relevant experience
Highly organized self-starter with the ability to independently prioritize, manage, and deliver multiple workstreams while maintaining accountability for outcomes.
Strong collaboration and stakeholder management skills to navigate effectively in a large, matrixed organization
Excellent communication skills, both written and verbal
Understanding of how technology projects are executed at Bank of America
Ability to work in a team environment with partners in multiple locations

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development opportunities
Discretionary incentive eligible