Senior Supervision Manager

Bank of America

Senior Supervision Manager overseeing supervisory operations and compliance for Bank of America. Driving performance, risk management, and operational excellence across multiple locations.

Posted 7/21/2026full-timeBoston • Maryland, Massachusetts • 🇺🇸 United StatesSenior💰 $93,600 - $121,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in overseeing workflows, compliance, and auditing processes while driving operational excellence and risk management. Proficient in training and coaching front-line units to enhance performance and adherence to policies.

Highest-signal resume keywords

FINRA Series 7FINRA Series 63Auditing ExperienceCompliance FamiliarityMicrosoft Excel

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workflow DevelopmentOperational ExcellenceRisk IdentificationPolicy RemediationTraining and Coaching

Soft Skills

CommunicationProblem-Solving

Tools & Technologies

Microsoft WordMicrosoft PowerPoint

Certifications & Qualifications

FINRA Series 8FINRA Series 9/10FINRA Series 4FINRA Series 24FINRA Series 53

Industry Keywords

Regulatory IssuesCall Center MonitoringAudit RemediationKey Performance ObjectivesOnboarding

About the role

Key responsibilities & impact

oversees the development and maintenance of workflows, including mandated supervisory reviews and enterprise alerts
monitors call center activities or financial center's ability to handle and resolve complaints
coordinates control and audit remediation, mock audits of books and records, onboarding of registered associates, and communication and tracking of key performance objectives
identifies risk, drives operational excellence, and develops front-line unit proficiency through supplemental training, active coaching & remediation of policy and procedure violations

Requirements

What you’ll need

Bachelor’s Degree or equivalent work experience
Must have FINRA Series 7, 8 or 9/10, 63/65 or 66 to be considered for the role (in lieu of the 8 or 9/10 we could consider candidates holding all of the following licenses: 4, 24, and 53)
Familiarity with compliance and regulatory issues
Strong auditing background with willingness to travel
Familiarity with Microsoft Word, Excel and PowerPoint

Benefits

Comp & perks

health insurance
retirement plans
paid time off
flexible work arrangements
professional development
industry-leading benefits
access to paid time off